<div dir="ltr"><div>Hi Lisa,</div><div><br></div>Your email reads like you are asking about options to alert your Public Safety Answering Point (PSAP), or 911.<div><br></div><div>If this is the case, then the very first thing you should do it consult with them, to see what your options are. I would guess that intentionally establishing a one way audio path to them would be shot down immediately. Could it be done? Yes, I think a clever use of Trusted Relay Points and layer 3 access lists to block the return RTP streams for these specific flows would do it. The one button feature would be a speed dial.</div>
<div><br></div><div>If you meant on-site security personnel and not your PSAP, then I guess the sky is the limit.</div><div><br></div><div>CUC is the only product that I can think of that has SMS abilities, but then again, it doesn't send the text itself, it relies on an SMS gateway or SMTP relay service. Actually, now that I say SMTP relay, UCCX can do that as well. The UCCX option would be easy to handle a one button (either speed dial or phone service) to kick off the work flow.</div>
<div><br></div><div>If you wanted to go third party, then take a look at SingleWire Informacast, which has a whole host of alerting options, it will make your head spin.</div><div><br></div><div><a href="http://www.singlewire.com/informacast.html">http://www.singlewire.com/informacast.html</a><br>
</div><div><br></div><div>The software and basic license is included with purchase of CUCM 10. And you can upgrade to the advanced license with a trial period. I saw a demo of their products once and it was very impressive to me, though I've not actually deployed their alerting system yet. So, I cannot speak to it in any detail.</div>
<div><br></div><div>I hope that was helpful.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Jul 16, 2014 at 11:07 AM, Lisa Notarianni <span dir="ltr"><<a href="mailto:lisa.notarianni@scranton.edu" target="_blank">lisa.notarianni@scranton.edu</a>></span> wrote:<br>
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<p class="MsoNormal">We have Cisco CUCM 8.6 soon to be upgraded to 10.x. A request has been asked of us to research the possibility of communicating in an emergency situation to our Police Department in 2 ways:<u></u><u></u></p>
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<p><u></u><span>1.<span style="font:7.0pt "Times New Roman"">
</span></span><u></u>From our Cisco phones – possibly creating a 1 button push with one way communication so the Police Department can hear what is going on
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<p><u></u><span>2.<span style="font:7.0pt "Times New Roman"">
</span></span><u></u>Texting University Police<u></u><u></u></p>
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<p class="MsoNormal">Does anyone communicate in either of these ways for security/safety purposes?<u></u><u></u></p>
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<p class="MsoNormal">Thank you in advance.<u></u><u></u></p>
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