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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I agree with Anthony, Singlewire is the way to go, we have it here and it works great. Look at their 911 options.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Neal Haas<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Wednesday, July 16, 2014 10:35 AM<br>
<b>To:</b> Lisa Notarianni<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Emergency Communication<o:p></o:p></span></p>
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<p class="MsoNormal">Hi Lisa,<o:p></o:p></p>
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<p class="MsoNormal">Your email reads like you are asking about options to alert your Public Safety Answering Point (PSAP), or 911.<o:p></o:p></p>
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<p class="MsoNormal">If this is the case, then the very first thing you should do it consult with them, to see what your options are. I would guess that intentionally establishing a one way audio path to them would be shot down immediately. Could it be done?
Yes, I think a clever use of Trusted Relay Points and layer 3 access lists to block the return RTP streams for these specific flows would do it. The one button feature would be a speed dial.<o:p></o:p></p>
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<p class="MsoNormal">If you meant on-site security personnel and not your PSAP, then I guess the sky is the limit.<o:p></o:p></p>
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<p class="MsoNormal">CUC is the only product that I can think of that has SMS abilities, but then again, it doesn't send the text itself, it relies on an SMS gateway or SMTP relay service. Actually, now that I say SMTP relay, UCCX can do that as well. The
UCCX option would be easy to handle a one button (either speed dial or phone service) to kick off the work flow.<o:p></o:p></p>
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<p class="MsoNormal">If you wanted to go third party, then take a look at SingleWire Informacast, which has a whole host of alerting options, it will make your head spin.<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.singlewire.com/informacast.html">http://www.singlewire.com/informacast.html</a><o:p></o:p></p>
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<p class="MsoNormal">The software and basic license is included with purchase of CUCM 10. And you can upgrade to the advanced license with a trial period. I saw a demo of their products once and it was very impressive to me, though I've not actually deployed
their alerting system yet. So, I cannot speak to it in any detail.<o:p></o:p></p>
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<p class="MsoNormal">I hope that was helpful.<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Jul 16, 2014 at 11:07 AM, Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu" target="_blank">lisa.notarianni@scranton.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We have Cisco CUCM 8.6 soon to be upgraded to 10.x. A request has been asked of us to research the possibility of communicating in an emergency situation to our Police Department
in 2 ways:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p>1.<span style="font-size:7.0pt"> </span>From our Cisco phones – possibly creating a 1 button push with one way communication so the Police Department can hear what is going on
<o:p></o:p></p>
<p>2.<span style="font-size:7.0pt"> </span>Texting University Police<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Does anyone communicate in either of these ways for security/safety purposes?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank you in advance.<o:p></o:p></p>
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