<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'><br>That's the tricky part. I'm not sure if we've got things configured properly to catch these things. I'm going to have to install the UCCx version of RTMT (since it's different than the CUCM version for some reason) and see what it sees.<br><br>Thanks for the link.<br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Brian Meade" <bmeade90@vt.edu><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>"cisco-voip (cisco-voip@puck.nether.net)" <cisco-voip@puck.nether.net><br><b>Sent: </b>Tuesday, August 26, 2014 3:20:08 PM<br><b>Subject: </b>Re: [cisco-voip] hardware alarms in CUCM / UCCx / Connection v9 - where to set?<br><br><div dir="ltr">There's also some MIBs you can watch via SNMP. And I'm guessing the failure didn't trigger a "Hardware Failure" alert in RTMT?<div><br></div><div>Here's a doc with some details- <a href="http://docwiki.cisco.com/wiki/Monitoring_and_Maintaining_CUCM_Appliance_Hardware" target="_blank">http://docwiki.cisco.com/wiki/Monitoring_and_Maintaining_CUCM_Appliance_Hardware</a></div>
</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Aug 26, 2014 at 3:07 PM, Brian Meade <span dir="ltr"><<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Yea, unfortunately setting the remote syslog config process sucks. I work in an managed services environment so have to go through and do those for every new client.</div><div class="HOEnZb"><div class="h5">
<div class="gmail_extra"><br><br><div class="gmail_quote">
On Tue, Aug 26, 2014 at 3:01 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div style="font-family:verdana,helvetica,sans-serif;font-size:10pt;color:#000000">Yes, still physical servers. I'll check out RTMT and syslog and/or remote syslog.<br><br>Just wondering what all the alarm configuration/definition options are for in both CUCM and UCCx serviceability pages. It seems like you have to select 20 or so different options in order to configure everything with a remote syslog. Would be nice to be able to do this in one spot.<div>
<br><br>Lelio<br><br><br><div><span></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br><a href="tel:519%E2%80%90824%E2%80%904120%20Ext%2056354" target="_blank">519‐824‐4120 Ext 56354</a><br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span></span><br>
</div><br><hr></div><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt"><b>From: </b>"Brian Meade" <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>><br>
<b>To: </b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br><b>Cc: </b>"cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Sent: </b>Tuesday, August 26, 2014 2:50:40 PM<br><b>Subject: </b>Re: [cisco-voip] hardware alarms in CUCM / UCCx / Connection v9 - where to set?<div><div><br><br><div dir="ltr">You're on physical servers, right Lelio?<div>
<br></div><div>I would check the syslogs using the syslog viewer in RTMT and see if anything is in there showing the failure. If so, you can set up remote syslog.</div>
<div><br></div><div>Brian</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Aug 26, 2014 at 2:44 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:verdana,helvetica,sans-serif;font-size:10pt;color:#000000"><br>We've had a couple of hard drives go and we've only noticed because we saw an amber light when we've walked by. Where do I set this type of alarm up? We're getting application alarms but not these.<br>
<br>Is there a log I can download to see when the drive went bad?<br><br>We're live with CUCM and UCCx v9 now. So those are the answers I'm looking for short term.<br><br>Lelio<br><br><br><div><span></span>---<br>
Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br><a href="tel:519%E2%80%90824%E2%80%904120%20Ext%2056354" target="_blank">519‐824‐4120 Ext 56354</a><br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span></span><br>
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