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<body class='hmmessage'><div dir='ltr'>If you're talking about CUCM and CUC; in the 9.x branch Cisco introduced the ELM (Enterprise License Manager). When you move into the 10.x's you have to use the PLM (Prime License Manager).<br><br>If your licensing is on the ELM and you want to goto the PLM (for 10.x) then you have to get fancy with TAC. They can deduct the amount of licensing that you need from the ELM and re-host it for the PLM (but you have to provide them with the license request from the PLM).<br><br>So lets say you have 200 CUWL Pro licenses on an ELM for UCOS 9.1.x and you want 100 of them to goto a PLM for UCOS 10.x. TAC can take your license from the ELM and re-host it minus 100 (leaving you with 100 CUWL Pro in the ELM), then TAC can take the extra 100 and re-host them into the PLM as CUWL Pro for UCOS 10.X.<br><br>If you used the PLM with 9.1.X and have upgraded UCOS to 10.X from 9.1.X then the licenses need to be re-hosted. Prove your upgrade entitlement to TAC and ask them to re-host the licenses.<br><br>Ryan Huff<br>CCNA R/S, CCNA Wireless, CCNA Voice, <br>CCNP Voice, UC on UCSOS, UCCX Specialist, <br>CCIE Collaboration (written)<br><div><hr id="stopSpelling">From: PedersenE@bennettjones.com<br>To: MLoraditch@heliontechnologies.com; cisco-voip@puck.nether.net<br>Date: Mon, 22 Sep 2014 21:12:34 +0000<br>Subject: Re: [cisco-voip] CUWL 10.x licenses<br><br>
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<p class="ecxMsoNormal"><span style="color:#1F497D;">Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact "The Product Manager" whatever that means. Good thing I get 60 days to sort this out
</span><span style="font-family:Wingdings;color:#1F497D;">J</span><span style="color:#1F497D;"></span></p>
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<p class="ecxMsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";"> Matthew Loraditch [mailto:MLoraditch@heliontechnologies.com]
<br>
<b>Sent:</b> 22 September 2014 1:56 PM<br>
<b>To:</b> Eric Pedersen; cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> RE: CUWL 10.x licenses</span></p>
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<p class="ecxMsoNormal"><span style="color:#1F497D;">You submit a manual case for all major upgrades now. Just like for 8 to 9.</span></p>
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<p class="ecxMsoNormal" style=""><span style="color:#1F497D;">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D;">1965 Greenspring Drive</span><span style="color:#1F497D;"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D;">Timonium, MD 21093</span><span style="color:#1F497D;"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D;"><br>
direct voice. 443.541.1518<br>
fax. 410.252.9284<br>
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<p class="ecxMsoNormal" style=""><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D;">Support Phone. 410.252.8830</span><span style="font-family:"Arial","sans-serif";color:#1F497D;"></span></p>
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<p class="ecxMsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Eric Pedersen<br>
<b>Sent:</b> Monday, September 22, 2014 3:48 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] CUWL 10.x licenses</p>
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<p class="ecxMsoNormal">We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed on PLM need to be upgraded. Does anyone know how to get a PAK for this? I didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX.</p>
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<p class="ecxMsoNormal">Thanks,</p>
<p class="ecxMsoNormal">Eric</p>
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