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<span style="font-weight:bold">From: </span>Eric Pedersen <<a href="mailto:PedersenE@bennettjones.com">PedersenE@bennettjones.com</a>><br>
<span style="font-weight:bold">Date: </span>Monday, September 22, 2014 at 2:12 PM<br>
<span style="font-weight:bold">To: </span>Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>>, cisco-voip <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [cisco-voip] CUWL 10.x licenses<br>
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<span style="color: rgb(31, 73, 125);">Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact "The Product Manager" whatever that means. Good thing I get 60 days to sort this out<span class="Apple-converted-space"> </span></span><span style="font-family: Wingdings; color: rgb(31, 73, 125);">J</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
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<div>Start early. My 9.x->10.x license case was 3 weeks old before it was dealt with. Also double check your license counts when you get it back, mine was short.</div>
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<div style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">Steve Rubin ser@layer42.net</div>
<div style="font-family: Helvetica; font-size: 12px; orphans: 2; widows: 2;">Layer42 Networks http://www.layer42.net/</div>
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