<div dir="ltr">Yea,  I've heard they've been really swamped lately since licensing has to get a PM involved for every single one.  Lead times are 2-3 weeks on average right now.</div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Sep 23, 2014 at 1:24 PM, Steve Rubin <span dir="ltr"><<a href="mailto:ser@layer42.net" target="_blank">ser@layer42.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">



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<span style="font-weight:bold">From: </span>Eric Pedersen <<a href="mailto:PedersenE@bennettjones.com" target="_blank">PedersenE@bennettjones.com</a>><br>
<span style="font-weight:bold">Date: </span>Monday, September 22, 2014 at 2:12 PM<br>
<span style="font-weight:bold">To: </span>Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>, cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><span class=""><br>
<span style="font-weight:bold">Subject: </span>Re: [cisco-voip] CUWL 10.x licenses<br>
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<span style="color:rgb(31,73,125)">Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact "The Product Manager" whatever that means. Good thing I get 60 days to sort this out<span> </span></span><span style="font-family:Wingdings;color:rgb(31,73,125)">J</span><span style="color:rgb(31,73,125)"><u></u><u></u></span></p>
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<div>Start early.  My 9.x->10.x license case was 3 weeks old before it was dealt with.  Also double check your license counts when you get it back, mine was short.</div><span class="HOEnZb"><font color="#888888">
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<div style="font-family:Helvetica;font-size:12px">Steve Rubin                                                                  <a href="mailto:ser@layer42.net" target="_blank">ser@layer42.net</a></div>
<div style="font-family:Helvetica;font-size:12px">Layer42 Networks                                                       <a href="http://www.layer42.net/" target="_blank">http://www.layer42.net/</a></div>
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