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<p class="MsoNormal"><span style="color:#404040">You might be referring to the CLI statement “utils uccx icd clid enable”. It requires a restart of the UCCX Engine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#404040"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/release/guide/UCCX_BK_RA1A036D_00_release-notes_release10.pdf">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/release/guide/UCCX_BK_RA1A036D_00_release-notes_release10.pdf</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#404040">- Dan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Wednesday, September 24, 2014 11:03 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Received Call Logs for CCX Agents showing CTI Port<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Instead of the actual CID info that shows up once the call is answered?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I feel like I’ve encountered this before but can’t remember where or what the heck setting to change.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">1965 Greenspring Drive</span><br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif"">Timonium, MD 21093</span><br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif""><br>
direct voice. 443.541.1518<br>
fax. 410.252.9284<br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">Support Phone. 410.252.8830</span><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
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