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<body class='hmmessage'><div dir='ltr'>Ryan,<br><br>Prime is pretty sweet but if you're looking for qos tools (jitter stats, mos scores, delays ... etc) then I would look at two products:<br><br>1.) LiveAction ..... very qos centric<br>2.) NetBrains ...... does do a lot with QOS but also does general layer2/3/4 mapping<br><br>We're eval'ing NetBrains now and it looks pretty sweet. For instance, I can open a mapped Visio drawing of my topo that NetBrains created and I can hover on an interface and it will show any jitter/delays outside the threshold I define<br><br><div><hr id="stopSpelling">From: Dennis.Heim@wwt.com<br>To: rburtch3@gmail.com<br>Date: Thu, 25 Sep 2014 12:04:22 -0500<br>CC: cisco-voip@puck.nether.net<br>Subject: Re: [cisco-voip] MSP VoIP Monitoring<br><br><style><!--
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--></style><div class="ecxWordSection1"><p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;">Prime Collab with Assurance and Analytics would come to mind. I don’t have first-hand experience with that piece to the Prime Pie.</span></p><p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p><p class="ecxMsoNormal" style="text-autospace:none;"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;">Dennis Heim | Collaboration Solutions Architect</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black;"></span></p><p class="ecxMsoNormal" style="text-autospace:none;"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;">World Wide Technology, Inc. | +1 314-212-1814</span></p><p class="ecxMsoNormal" style="text-autospace:none;"><a href="https://twitter.com/CollabSensei" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none;"><img id="ecxPicture_x0020_1" src="cid:image001.png@01CFD8C1.39824480" alt="twitter" width="124" border="0" height="25"></span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black;"></span></p><p class="ecxMsoNormal" style="text-autospace:none;"><a target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none;"><img id="ecxPicture_x0020_2" src="cid:image002.png@01CFD8C1.39824480" alt="chat" width="95" border="0" height="28"></span></a><a target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none;"><img id="ecxPicture_x0020_3" src="cid:image003.png@01CFD8C1.39824480" alt="Phone" width="95" border="0" height="28"></span></a><a target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none;"><img id="ecxPicture_x0020_4" src="cid:image004.png@01CFD8C1.39824480" alt="video" width="95" border="0" height="28"></span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"></span></p><p class="ecxMsoNormal" style="text-autospace:none;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black;"> </span></p><p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p><p class="ecxMsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";"> Ryan Burtch [mailto:rburtch3@gmail.com] <br><b>Sent:</b> Thursday, September 25, 2014 1:00 PM<br><b>To:</b> Heim, Dennis<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] MSP VoIP Monitoring</span></p><p class="ecxMsoNormal"> </p><div><p class="ecxMsoNormal">Dennis:</p><div><p class="ecxMsoNormal"> </p></div><div><p class="ecxMsoNormal">We have VOSS and we use that to admin our HCS system. The thing we need is voice traffic monitoring for our on-prem customers in one system. This needs to give us the ability to see what is going on with the VoIP specific traffic. e.g. who has excessive jitter on their line, dropped calls, MOS scores, etc.</p></div><div><p class="ecxMsoNormal"> </p></div><div><p class="ecxMsoNormal">Any Ideas?</p></div></div><div><p class="ecxMsoNormal"><br clear="all"></p><div><div><p class="ecxMsoNormal"> </p><div><p class="ecxMsoNormal"> </p></div><div><p class="ecxMsoNormal"> </p></div><div><p class="ecxMsoNormal">Sincerely,</p></div><div><p class="ecxMsoNormal"> </p></div><div><p class="ecxMsoNormal">Ryan Burtch</p></div></div></div><p class="ecxMsoNormal"> </p><div><p class="ecxMsoNormal">On Thu, Sep 25, 2014 at 12:53 PM, Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com" target="_blank">Dennis.Heim@wwt.com</a>> wrote:</p><blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;"><div><div><p class="ecxMsoNormal" style=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;">There is also Voss-4-UC, which has RBAC and multi-tenancy. </span></p><p class="ecxMsoNormal" style=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p><p class="ecxMsoNormal" style="text-autospace:none;"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;">Dennis Heim | Collaboration Solutions Architect</span></b></p><p class="ecxMsoNormal" style="text-autospace:none;"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;">World Wide Technology, Inc. | <a target="_blank">+1 314-212-1814</a></span></p><p class="ecxMsoNormal" style="text-autospace:none;"><a href="https://twitter.com/CollabSensei" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none;"><img id="ecx_x0000_i1025" src="https://image001.png@01CFD8C1.39824480" alt="twitter" width="124" border="0" height="25"></span></a></p><p class="ecxMsoNormal" style="text-autospace:none;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"><img id="ecx_x0000_i1026" src="https://image002.png@01CFD8C1.39824480" alt="chat" width="95" border="0" height="28"></span><a target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none;"><img id="ecx_x0000_i1027" src="https://image003.png@01CFD8C1.39824480" alt="Phone" width="95" border="0" height="28"></span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"><img id="ecx_x0000_i1028" src="https://image004.png@01CFD8C1.39824480" alt="video" width="95" border="0" height="28"></span></p><p class="ecxMsoNormal" style="text-autospace:none;"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black;"> </span></p><p class="ecxMsoNormal" style=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p><p class="ecxMsoNormal" style=""><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ryan Burtch<br><b>Sent:</b> Thursday, September 25, 2014 11:09 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] MSP VoIP Monitoring</span></p><div><div><p class="ecxMsoNormal" style=""> </p><div><p class="ecxMsoNormal" style="">My company is looking for a VoIP monitoring solution that is Multi-Tennant capable.</p><div><p class="ecxMsoNormal" style=""> </p></div><div><p class="ecxMsoNormal" style="">We manage several Customer's Voice environment and we need to be able to provide them statistics, troubleshooting, etc through a single pane of glass.</p></div><div><p class="ecxMsoNormal" style=""> </p></div><div><p class="ecxMsoNormal" style="">This would be something like multi-tennant SolarWinds.</p></div><div><p class="ecxMsoNormal" style=""> </p></div><div><p class="ecxMsoNormal" style="">Does anyone have any ideas?</p></div><div><p class="ecxMsoNormal" style=""><br clear="all"></p><div><div><p class="ecxMsoNormal" style=""> </p><div><p class="ecxMsoNormal" style=""> </p></div><div><p class="ecxMsoNormal" style=""> </p></div><div><p class="ecxMsoNormal" style="">Sincerely,</p></div><div><p class="ecxMsoNormal" style=""> </p></div><div><p class="ecxMsoNormal" style="">Ryan Burtch</p></div></div></div></div></div></div></div></div></div></blockquote></div><p class="ecxMsoNormal"> </p></div></div><br>_______________________________________________
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