<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'>Tried the restarts as you suggested. I took another look at the DRF utility and under the "The following components are registered with Disaster Recovery System:" section, the files I mention are missing are not even included in the listing. <br><br>I'm wondering, should I try to restart those services? To refresh, these are the ones that are missing (with my guess as to the service):<br><ul><li>ELM_ELM-AGENT.tar (Cisco ELM Client Service)<br></li><li>UCM_CDPAGT.tar (Cisco CDP Agent)<br></li><li>UCM_SYSLOGAGT.ta (Cisco Syslog Agent)<br></li></ul>Will restarting any of those cause any interruption in service? I'm guessing the CDP Agent might have some pretty important dependencies.<br><br>Lelio<br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Brian Meade" <bmeade90@vt.edu><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>"cisco-voip (cisco-voip@puck.nether.net)" <cisco-voip@puck.nether.net><br><b>Sent: </b>Thursday, October 2, 2014 4:58:43 PM<br><b>Subject: </b>Re: [cisco-voip] duplicate IP address on subscriber - hiccup - backups not all there now<br><br><div dir="ltr">Might be worth restarting DRF Local on that sub and DRF Master on the pub.</div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Oct 2, 2014 at 4:44 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:verdana,helvetica,sans-serif;font-size:10pt;color:#000000"><br>We had an unfortunately incident where a server that we temporarily used in our cluster was turned up and cause an IP address conflict with one of our subscribers. We turned it down and worked with the TAC to resolve some CDR errors we were seeing by doing a database repair.<br><br>Right now though, we see some backup files missing. We have a cluster of 6 subscribers, and each day, I expect 70 files. Right now, I'm missing three from the subscriber that had the duplicate IP address incident.<br><ul><li>ELM_ELM-AGENT.tar</li><li>UCM_CDPAGT.tar</li><li>UCM_SYSLOGAGT.tar<br></li></ul>I ran a "utils service list" on two servers for comparison, and other than the "Cisco Serviceability Reporter" service not running on the affected server, it's all good.<br><br>I'll be opening a case with the TAC tomorrow, but I'm wondering if anyone has any ideas.<br><br>Thanks, Lelio<br><br><br><div><span></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br><a href="tel:519%E2%80%90824%E2%80%904120%20Ext%2056354" target="_blank">519‐824‐4120 Ext 56354</a><br><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span></span><br></div><br></div></div><br>_______________________________________________<br>
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