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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What does the following show:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Do this from an entity/pc on the outside?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Nslookup<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Set type = all<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>_<i>collab-edge.</i>_tls.<domain><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Does it resolve to your expressway-E’s address?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Dennis Heim | Collaboration Solutions Architect</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>World Wide Technology, Inc. | +1 314-212-1814<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><a href="https://twitter.com/CollabSensei"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img border=0 width=124 height=25 id="Picture_x0020_1" src="cid:image001.png@01CFE3C8.D1980900" alt=twitter></span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><a href="xmpp:dennis.heim@wwt.com"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=95 height=28 id="Picture_x0020_2" src="cid:image002.png@01CFE3C8.D1980900" alt=chat></span></a><a href="tel:+13142121814"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=95 height=28 id="Picture_x0020_3" src="cid:image003.png@01CFE3C8.D1980900" alt=Phone></span></a><a href="sip:dennis.heim@wwt.com"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;text-decoration:none'><img border=0 width=95 height=28 id="Picture_x0020_4" src="cid:image004.png@01CFE3C8.D1980900" alt=video></span></a><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>José Paulo de Oliveira Petry<br><b>Sent:</b> Thursday, October 09, 2014 1:44 PM<br><b>To:</b> Cisco VoIPoE List<br><b>Subject:</b> [cisco-voip] MRA deploy<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hello,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Have followed the "MRA via Expressway Deployement Guide" and things are not working.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>The situation is this: <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Login from Jabber inside my lan is ok.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>when I type an incorrect password in my "Jabber for iPhone" from internet, i receive an "invalid username/password" error, so looks like the communication from internet to CUCM/IM&P through expressway is ok<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>when i type the correct password, i receive the following error: "Cannot communicate with the server".<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I downloaded the debug "Jabber for iphone" generate but couldn't find any clue about what is happening.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Diagnose logging at Expressway-C neither.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>What should i look first?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Does my "Jabber" devices at CUCM needs to use a secure phone profile or i can use a non-secure phone profile (default)?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks in advance, <o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><p class=MsoNormal>José Paulo de Oliveira Petry<br><a href="mailto:petrybr@gmail.com" target="_blank">petrybr@gmail.com</a><o:p></o:p></p></div></div></div></div></body></html>