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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">In 8x the only admin user available for UCCX is whichever ones you've import from CUCM and granted those rights to.
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<div><font face="Calibri" size="3">If you have changed the CUCM servers you can update in the CLI: <span style="outline: none; color: rgb(51, 51, 51); line-height: 20px; background-color: rgb(249, 249, 249);">set uccx provider ip axl </span></font></div>
<div><span style="outline: none; color: rgb(51, 51, 51); line-height: 20px; background-color: rgb(249, 249, 249);"><font face="Calibri" size="3">after that you should be able to again login with the user who has admin rights.</font></span></div>
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<div><span style="outline: none; color: rgb(51, 51, 51); line-height: 20px; background-color: rgb(249, 249, 249);"><font face="Calibri" size="3">If that fails you'd have to contact TAC and have them use CET to fix things.</font></span></div>
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<p class="MsoNormal" style="margin:0in 0in 0pt"><span><font color="#000000">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
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<font color="#000000">1965 Greenspring Drive</font></span><span><br>
</span><span style="font-size:9pt; font-family:'Arial','sans-serif'"><font color="#000000">Timonium, MD 21093</font></span><span><br>
</span><span style="font-size:9pt; font-family:'Arial','sans-serif'"><br>
<font color="#000000">direct voice. 443.541.1518</font></span></p>
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<div id="divRpF188174" style="direction: ltr;"><font face="Tahoma" size="2" color="#000000"><b>From:</b> Jason Aarons (AM) [jason.aarons@dimensiondata.com]<br>
<b>Sent:</b> Wednesday, November 05, 2014 2:49 PM<br>
<b>To:</b> Matthew Loraditch; cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> RE: [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?<br>
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<p class="MsoNormal"><span style="color:#1F497D">I should be able to login to AppAdmin using the AXL Service Provider Configuration ,correct? I tired and it didn’t login to AppAdmin but I’m not sure they know what the password for that Application User is.
I’ll have to reset it in CUCM and under Appadmin > System > Cisco Unified CM Configuration.</span></p>
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<p class="MsoNormal"><span style="color:#1F497D">We are changing the CallManager IP Addresses and if I tried to use a CUCM User login to appadmin after changing CUCM IPs I got a login failure.</span></p>
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<p class="MsoNormal"><b>From:</b> Matthew Loraditch [mailto:MLoraditch@heliontechnologies.com]
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<b>Sent:</b> Wednesday, November 5, 2014 2:39 PM<br>
<b>To:</b> Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> RE: [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?</p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">in UCCX 8.x the application admin user doesn't really exist after initial setup. I'd presume CET could tell you somehow, but that isn't usable without tac root
these days. </span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">You might be able to use the cli commands to reset the account, but I'm not sure of the implications once the server has been configured.</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">Either way you don't/can't use it for admin access until 9.x</span></p>
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<p class="MsoNormal"><span style="color:black">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
</span><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:#244061"><br>
</span><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:black">1965 Greenspring Drive</span><span style="color:#244061"><br>
</span><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:black">Timonium, MD 21093</span><span style="color:#244061"><br>
</span><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:#244061"><br>
</span><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:black">direct voice. 443.541.1518</span><span style="color:#244061"></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:black">fax. 410.252.9284
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black"> cisco-voip [cisco-voip-bounces@puck.nether.net]
on behalf of Jason Aarons (AM) [jason.aarons@dimensiondata.com]<br>
<b>Sent:</b> Wednesday, November 05, 2014 2:31 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?</span><span style="font-size:12.0pt; font-family:"Times New Roman",serif; color:black"></span></p>
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<p class="MsoNormal"><span style="color:black">Is there a way to see who the username that was selected during setup of UCCX 8.5 for the Application User? Maybe a CLI command to show the application username? Seems customer lost it and using a ldap user to
login for everything…</span></p>
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<span style="color:white">itevomcid</span> </span></p>
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