You can only login to AppAdmin with an end user account. The Application Administrator is just for RTMT access. <br><br>In later versions of UCCX you can login to AppAdmin with the Application Administrator, but one common mistake is to login to the Editor with it as well and then be met with an error when trying to save directly to the repository. <br><br>To clarify, this Application Administrator is created during installation of UCCX and cannot be seen in CUCM Application Users, nor in the AppAdmin web pages. <br><br>Check out the "set uccx appadmin administrator" command from this document. <br><br>It will let you define a new CUCM end user to be able to login to AppAdmin. <br><br><a href="http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf">http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf</a><br><div class="gmail_quote">On Wed, Nov 5, 2014 at 1:54 PM Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#1f497d">I should be able to login to AppAdmin using the AXL Service Provider Configuration ,correct? I tired and it didn’t login to AppAdmin but I’m not sure they know what the password for that Application User is.
I’ll have to reset it in CUCM and under Appadmin > System > Cisco Unified CM Configuration.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:#1f497d">We are changing the CallManager IP Addresses and if I tried to use a CUCM User login to appadmin after changing CUCM IPs I got a login failure.<u></u><u></u></span></p>
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<p class="MsoNormal"><b>From:</b> Matthew Loraditch [mailto:<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>]
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<b>Sent:</b> Wednesday, November 5, 2014 2:39 PM<br>
<b>To:</b> Jason Aarons (AM); cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> RE: [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">in UCCX 8.x the application admin user doesn't really exist after initial setup. I'd presume CET could tell you somehow, but that isn't usable without tac root these
days. <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">You might be able to use the cli commands to reset the account, but I'm not sure of the implications once the server has been configured.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Either way you don't/can't use it for admin access until 9.x<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:black">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">1965 Greenspring Drive</span><span style="color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Timonium, MD 21093</span><span style="color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">direct voice. 443.541.1518</span><span style="color:#244061"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">fax. 410.252.9284
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
on behalf of Jason Aarons (AM) [<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>]<br>
<b>Sent:</b> Wednesday, November 05, 2014 2:31 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:black">Is there a way to see who the username that was selected during setup of UCCX 8.5 for the Application User? Maybe a CLI command to show the application username? Seems customer lost it and using a ldap user to
login for everything…<u></u><u></u></span></p>
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<span style="color:white">itevomcid</span> <u></u><u></u></span></p>
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