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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The funny part is that this is the replicated offline environment. Once we test scripts, databases, etc then production gets migrated
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Anthony Holloway [mailto:avholloway+cisco-voip@gmail.com]
<br>
<b>Sent:</b> Wednesday, November 5, 2014 10:47 PM<br>
<b>To:</b> Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<br>
Dennis,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">You're on to something here, however, resources such as time and money are not always in abundance. Sometimes, you're asked to do things as quickly and as cheaply as possible. And by sometimes, I mean most
of the time.<o:p></o:p></p>
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<p class="MsoNormal">On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com">Dennis.Heim@wwt.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If you have the resources available (time and/or money), my preference is to migrate the environment
to an offline environment. If you have the compute resources do it there, or if not some type of Lab a Service (LaaS). Maybe use Veeam to migrate virtual machines, if you are already virtual (make sure to sure mac addresses to manual prior to copying).</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Then you need to determine what you time frame is.. can you lose a few days of: cdr’s, historical reports,
etc. Migrating VM’s between environment would need to be worked out. However, that allows you to identify any issues, develop a realistic timeframe for each aspect of the upgrade process. Most importantly, it allows a lot of the work to be done not in the
middle of the night.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Dennis Heim | Collaboration Solutions Architect</span></b><o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">World Wide Technology, Inc. | +1 314-212-1814</span><o:p></o:p></p>
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<a href="https://twitter.com/CollabSensei" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="124" height="25" id="_x0000_i1025" src="cid:image001.png@01CFF94D.0EBCDC90" alt="twitter"></span></a><o:p></o:p></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img border="0" width="95" height="28" id="_x0000_i1026" src="cid:image002.png@01CFF94D.0EBCDC90" alt="chat"></span><a href="tel:+13142121814" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="95" height="28" id="_x0000_i1027" src="cid:image003.png@01CFF94D.0EBCDC90" alt="Phone"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img border="0" width="95" height="28" id="_x0000_i1028" src="cid:image004.png@01CFF94D.0EBCDC90" alt="video"></span><o:p></o:p></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, November 04, 2014 11:37 PM<br>
<b>To:</b> Jason Aarons (AM); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Wow. Are you going MCS to UCS too? If not, I'm doing that exact upgrade very soon and no documentation I have reviewed indicated how long upgrades would take, let alone 5 hours.
Right now my plan has a time budget of 3 hours for the same, which does not include moving ISOs to the datastore (I like doing local upgrades) nor upgrading clients.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Which portion is taking 5 hours? Could you break it down by task for us? E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 10.5.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Did you disable IO Throttling first?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Based on my research here are the summary steps to this exact upgrade (sans client upgrades):<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">1. Upload ISOs to DataStore<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">2. Disable IO Throttle on Publisher<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">3. Mount 8.5(1)SU4 ISO<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">4. Upgrade Publisher to 8.5(1)SU4<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">5. Switch Version to 8.5(1)SU4<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">6. Patch Publisher with RU COP<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">7. Shutdown Publisher<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">8. Modify VM Settings: RAM from 4GB to 8GB<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">9. Power On Publisher<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">10. Mount 10.5(1)SU1 ISO<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">11. Upgrade Publisher to 10.5(1)SU1<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">12. Switch Version to 10.5(1)SU1<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">One UCCX node in ha pair 5 hours doing upgrades...it would be more enjoyable watching paint dry...there has got to be a better method in the future for L2 upgrades than this..<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:6.0pt;color:#575757">Sent from my Verizon Wireless 4G LTE Smartphone</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">_______________________________________________<br>
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<p class="MsoNormal"><br>
<br>
<span style="color:white">itevomcid</span> <o:p></o:p></p>
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