<div dir="ltr">The last time I tried this, It was a weekend long deal due to the application replication not coming online in an HA environment. Took TAC over 12 hours to figure out that the passwords weren't synced in all tables and had to root and run sql updates to resolve it. Customer had changed passwords previously and when we did the upgrade, it came out to show it's head. For whatever reason, the application was replicating before the upgrade attempt, but after we booted up on SU4, platform replication was fine, just application was not.<div><br></div><div>Was a fun weekend. We haven't scheduled a time to try again, waiting on the customer for it.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Nov 6, 2014 at 4:58 AM, Justin Steinberg <span dir="ltr"><<a href="mailto:jsteinberg@gmail.com" target="_blank">jsteinberg@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p dir="ltr">Sounds like Jason is doing HA. Anthony I didn't see any sub listed in your tasks, so I think that accounts for some portion of the difference.</p><div class="HOEnZb"><div class="h5">
<div class="gmail_quote">On Nov 5, 2014 11:12 PM, "Jason Aarons (AM)" <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">The funny part is that this is the replicated offline environment. Once we test scripts, databases, etc then production gets migrated
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1f497d">J</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Anthony Holloway [mailto:<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>]
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<b>Sent:</b> Wednesday, November 5, 2014 10:47 PM<br>
<b>To:</b> Heim, Dennis; Jason Aarons (AM); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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Dennis,<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">You're on to something here, however, resources such as time and money are not always in abundance. Sometimes, you're asked to do things as quickly and as cheaply as possible. And by sometimes, I mean most
of the time.<u></u><u></u></p>
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<p class="MsoNormal">On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com" target="_blank">Dennis.Heim@wwt.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">If you have the resources available (time and/or money), my preference is to migrate the environment
to an offline environment. If you have the compute resources do it there, or if not some type of Lab a Service (LaaS). Maybe use Veeam to migrate virtual machines, if you are already virtual (make sure to sure mac addresses to manual prior to copying).</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Then you need to determine what you time frame is.. can you lose a few days of: cdr’s, historical reports,
etc. Migrating VM’s between environment would need to be worked out. However, that allows you to identify any issues, develop a realistic timeframe for each aspect of the upgrade process. Most importantly, it allows a lot of the work to be done not in the
middle of the night.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Dennis Heim | Collaboration Solutions Architect</span></b><u></u><u></u></p>
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<span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">World Wide Technology, Inc. | <a href="tel:%2B1%20314-212-1814" value="+13142121814" target="_blank">+1 314-212-1814</a></span><u></u><u></u></p>
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<a href="https://twitter.com/CollabSensei" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="124" height="25" src="cid:image001.png@01CFF94D.0EBCDC90" alt="twitter"></span></a><u></u><u></u></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img border="0" width="95" height="28" src="cid:image002.png@01CFF94D.0EBCDC90" alt="chat"></span><a href="tel:+13142121814" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="95" height="28" src="cid:image003.png@01CFF94D.0EBCDC90" alt="Phone"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img border="0" width="95" height="28" src="cid:image004.png@01CFF94D.0EBCDC90" alt="video"></span><u></u><u></u></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, November 04, 2014 11:37 PM<br>
<b>To:</b> Jason Aarons (AM); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Wow. Are you going MCS to UCS too? If not, I'm doing that exact upgrade very soon and no documentation I have reviewed indicated how long upgrades would take, let alone 5 hours.
Right now my plan has a time budget of 3 hours for the same, which does not include moving ISOs to the datastore (I like doing local upgrades) nor upgrading clients.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Which portion is taking 5 hours? Could you break it down by task for us? E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 10.5.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Did you disable IO Throttling first?<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Based on my research here are the summary steps to this exact upgrade (sans client upgrades):<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">1. Upload ISOs to DataStore<u></u><u></u></p>
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<p class="MsoNormal">2. Disable IO Throttle on Publisher<u></u><u></u></p>
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<p class="MsoNormal">3. Mount 8.5(1)SU4 ISO<u></u><u></u></p>
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<p class="MsoNormal">4. Upgrade Publisher to 8.5(1)SU4<u></u><u></u></p>
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<p class="MsoNormal">5. Switch Version to 8.5(1)SU4<u></u><u></u></p>
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<p class="MsoNormal">6. Patch Publisher with RU COP<u></u><u></u></p>
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<p class="MsoNormal">7. Shutdown Publisher<u></u><u></u></p>
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<p class="MsoNormal">8. Modify VM Settings: RAM from 4GB to 8GB<u></u><u></u></p>
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<p class="MsoNormal">9. Power On Publisher<u></u><u></u></p>
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<p class="MsoNormal">10. Mount 10.5(1)SU1 ISO<u></u><u></u></p>
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<p class="MsoNormal">11. Upgrade Publisher to 10.5(1)SU1<u></u><u></u></p>
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<p class="MsoNormal">12. Switch Version to 10.5(1)SU1<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">One UCCX node in ha pair 5 hours doing upgrades...it would be more enjoyable watching paint dry...there has got to be a better method in the future for L2 upgrades than this..<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:6.0pt;color:#575757">Sent from my Verizon Wireless 4G LTE Smartphone</span><u></u><u></u></p>
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<p class="MsoNormal"><br>
<br>
<span style="color:white">itevomcid</span> <u></u><u></u></p>
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