<div dir="ltr">The MAC address is used for ELM/PLM. That may be where the confusion is.</div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Nov 7, 2014 at 9:58 AM, Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I think that's how it use to work a few versions back, but I don't think that's accurate anymore.<br><br>UCCX uses the license mac, which is dynamically created based on a few settings of the server as you can read here:<div><br></div><div><a href="http://docwiki.cisco.com/wiki/Licensing_Model_for_Virtualized_UC_Applications" target="_blank">http://docwiki.cisco.com/wiki/Licensing_Model_for_Virtualized_UC_Applications</a><br></div><div><br></div><div>If the MAC Address of the network adapter were to be in play at all, then the Answer File Generator could not predict your license mac.</div><div class="HOEnZb"><div class="h5"><br><div class="gmail_quote">On Fri Nov 07 2014 at 8:47:07 AM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Since UCCX still does its license mac based on the hardware properties of the VM you can end up with a new MAC for the NIC and invalid licensing if you haven’t
set this to manual. VMWare generates these macs automatically and they aren’t guaranteed to stay the same as machines are moved, cloned, etc unless you use the manual setting.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Thursday, November 06, 2014 4:56 PM<br>
<b>To:</b> Heim, Dennis; Jason Aarons (AM); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></span></p></div></div><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1<u></u><u></u></span></p></div></div><div lang="EN-US" link="blue" vlink="purple"><div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Dennis,<u></u><u></u></p>
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<p class="MsoNormal">Could you explain why you mentioned to convert MAC Addresses to manual in this context?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri",sans-serif;color:#1f497d">make sure to sure mac addresses to <span>manual</span> prior to copying</span><u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com" target="_blank">Dennis.Heim@wwt.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">If you have the resources available (time and/or money), my preference is to migrate the environment
to an offline environment. If you have the compute resources do it there, or if not some type of Lab a Service (LaaS). Maybe use Veeam to migrate virtual machines, if you are already virtual (make sure to sure mac addresses to manual prior to copying).</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Then you need to determine what you time frame is.. can you lose a few days of: cdr’s, historical reports,
etc. Migrating VM’s between environment would need to be worked out. However, that allows you to identify any issues, develop a realistic timeframe for each aspect of the upgrade process. Most importantly, it allows a lot of the work to be done not in the
middle of the night.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none">
<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Dennis Heim | Collaboration Solutions Architect</span></b><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none">
<span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">World Wide Technology, Inc. | <a href="tel:%2B1%20314-212-1814" value="+13142121814" target="_blank">+1 314-212-1814</a></span><u></u><u></u></p>
<p class="MsoNormal" style="text-autospace:none">
<a href="https://twitter.com/CollabSensei" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="124" height="25" src="cid:image001.png@01CFFA6F.C986C400" alt="twitter"></span></a><u></u><u></u></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img border="0" width="95" height="28" src="cid:image002.png@01CFFA6F.C986C400" alt="chat"></span><a href="tel:+13142121814" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="95" height="28" src="cid:image003.png@01CFFA6F.C986C400" alt="Phone"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img border="0" width="95" height="28" src="cid:image004.png@01CFFA6F.C986C400" alt="video"></span><u></u><u></u></p>
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, November 04, 2014 11:37 PM<br>
<b>To:</b> Jason Aarons (AM); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Wow. Are you going MCS to UCS too? If not, I'm doing that exact upgrade very soon and no documentation I have reviewed indicated how long upgrades would take, let alone 5 hours.
Right now my plan has a time budget of 3 hours for the same, which does not include moving ISOs to the datastore (I like doing local upgrades) nor upgrading clients.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Which portion is taking 5 hours? Could you break it down by task for us? E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 10.5.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Did you disable IO Throttling first?<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Based on my research here are the summary steps to this exact upgrade (sans client upgrades):<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">1. Upload ISOs to DataStore<u></u><u></u></p>
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<p class="MsoNormal">2. Disable IO Throttle on Publisher<u></u><u></u></p>
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<p class="MsoNormal">3. Mount 8.5(1)SU4 ISO<u></u><u></u></p>
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<p class="MsoNormal">4. Upgrade Publisher to 8.5(1)SU4<u></u><u></u></p>
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<p class="MsoNormal">5. Switch Version to 8.5(1)SU4<u></u><u></u></p>
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<p class="MsoNormal">6. Patch Publisher with RU COP<u></u><u></u></p>
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<p class="MsoNormal">7. Shutdown Publisher<u></u><u></u></p>
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<p class="MsoNormal">8. Modify VM Settings: RAM from 4GB to 8GB<u></u><u></u></p>
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<p class="MsoNormal">9. Power On Publisher<u></u><u></u></p>
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<p class="MsoNormal">10. Mount 10.5(1)SU1 ISO<u></u><u></u></p>
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<div>
<p class="MsoNormal">11. Upgrade Publisher to 10.5(1)SU1<u></u><u></u></p>
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<p class="MsoNormal">12. Switch Version to 10.5(1)SU1<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">One UCCX node in ha pair 5 hours doing upgrades...it would be more enjoyable watching paint dry...there has got to be a better method in the future for L2 upgrades than this..<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:6.0pt;color:#575757">Sent from my Verizon Wireless 4G LTE Smartphone</span><u></u><u></u></p>
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