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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What model of phone set? We have had some 7941’s with faulty hookswitch mechanisms that have disconnected the call midstream. The spring in the mechanism allows the hookswitch to be mimic being pressed/fall down. This of course does not account for the Phone not Registered status. We have also found that patch cords can make a difference in the reliability of the network connection which causes for us the unregistered status. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Terry <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Charles Goldsmith<br><b>Sent:</b> November-11-14 7:25 PM<br><b>To:</b> Matthew Ballard<br><b>Cc:</b> 'cisco-voip@puck.nether.net' (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] 8941 SCCP 9.2.3.5 on 8.6 - One suddenly going Phone Not Registered<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>The phone won't disconnect a call and I've never heard of that happening, other than network issues. I'd check layer1 and 2. Could be a bad cable or a cable that has been pinched or damaged<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Nov 11, 2014 at 6:31 PM, Matthew Ballard <<a href="mailto:mballard@otis.edu" target="_blank">mballard@otis.edu</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>I’ve received a report from a user that her phone has now twice (once yesterday in the middle of a call, once today) has suddenly gone to Phone Not Registered (interrupting the phone call).<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Has anyone ever seen that happen before? No one else has reported that issue (and I use one myself), and it has been running fine for months without issue. Also, if she unplugs and re-plugs it back in, it comes up fine.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'>Matthew Ballard</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'>Network Manager</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'>Otis College of Art and Design</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'><a href="tel:310-665-6929" target="_blank">310-665-6929</a></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'><a href="mailto:mballard@otis.edu" target="_blank">mballard@otis.edu</a></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Garamond","serif"'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><b><span lang=EN-US style='font-family:"Garamond","serif";color:black'>CONFIDENTIALITY NOTICE</span></b><span lang=EN-US style='font-family:"Garamond","serif";color:black'>: This electronic message transmission contains information from Otis College of Art and Design, which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the content of this information is prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the original message and any attachment without reading or saving in any manner.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>