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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can’t update the MSI itself, but you CAN grab the files out of the server that are used to build it (you have to root the server to get them), and then
use the build utilities there to build what you want. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can take an MSI from another cluster, install it, and then use the postinstall.exe utilitity to change it and point it at the server you want PROVIDED it
is at the exact same version level.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img width="75" height="75" id="_x0000_i1026" src="cid:image001.png@01CFFF60.5DA08D20" alt="cid:7B753D54-D81D-480C-A472-B65436D36C6C"></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:black">Cliff McGlamry, CCIE Collaboration #24757</span></b><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"><br>
<b>Master Consultant</b> <br>
(678) 934-0348 direct <br>
(404) 969-9806 mobile <br>
(678) 934-0448 fax <br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="Mailto:cmcglamry@forsythe.com"><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">cmcglamry@forsythe.com</span></a></span><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"><br>
<br>
<b>Forsythe Technology, Inc.</b><br>
400 Interstate North Parkway <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">Suite 860<br>
Atlanta, GA 30339<br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.forsythe.com"><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">http://www.forsythe.com</span></a></span><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#505050"><img border="0" width="210" height="41" id="Picture_x0020_1" src="cid:image002.gif@01CFFF60.5DA08D20" alt="cid:image002.gif@01CF4639.53D2D540"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Justin Steinberg [mailto:jsteinberg@gmail.com]
<br>
<b>Sent:</b> Thursday, November 13, 2014 3:13 PM<br>
<b>To:</b> Ryan LaFountain (rlafount)<br>
<b>Cc:</b> Clifford McGlamry; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Prep CAD Client Update Ahead of time?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">it appears that 9.0(2)SU2 ISO is showing CAD 8.x as well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I am planning an upgrade from 9.0(2)SU1 to SU2 and trying to get the MSI in advance. I do have access to a second 9.0(2)SU2 system, does anyone know if I download the CAD msi file from one cluster and edit the MSI installer in Orca if
I can make the changes ? I see in the PROPERTY section of Orca the LDAPHOSTONE and LDAPHOSTTWO settings which specify the IP of the server. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Does anyone know if those are the only two values I need to modify if I take a MSI from one cluster to prepare for an upgrade to another cluster ?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Oct 1, 2014 at 5:46 PM, Ryan LaFountain (rlafount) <<a href="mailto:rlafount@cisco.com" target="_blank">rlafount@cisco.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi Guys, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I’ve filed CSCur11033 for this in 10.0 and 10.5. It looks like we updated the ISO build process in 9.0(2) to resolve CSCuh47596 but we haven’t updated it since. Hence the 10.0 and 10.5 Preconfiguration Tools installing the 9.0(2) version
of CAD. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">It should be available on Bug Search Tool soon. Thanks for bringing this to my attention. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Thank you, <br>
<br>
Ryan LaFountain<br>
Unified Contact Center<br>
Cisco Services<br>
Direct: <a href="tel:%2B1%20919%20392%209898" target="_blank">+1 919 392 9898</a><br>
Hours: M - F 9:00am - 5:00pm Eastern Time <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Oct 1, 2014, at 9:28 AM, Ryan LaFountain (rlafount) <<a href="mailto:rlafount@cisco.com" target="_blank">rlafount@cisco.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">Hi All, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I’ll look into this and report back with any new bugs I file or any resolution. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Apologies for this not working correctly. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Thank you, <br>
<br>
Ryan LaFountain<br>
Unified Contact Center<br>
Cisco Services<br>
Direct: <a href="tel:%2B1%20919%20392%209898" target="_blank">+1 919 392 9898</a><br>
Hours: M - F 9:00am - 5:00pm Eastern Time <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Oct 1, 2014, at 9:11 AM, Clifford McGlamry <<a href="mailto:cmcglamry@forsythe.com" target="_blank">cmcglamry@forsythe.com</a>> wrote:<o:p></o:p></p>
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<br>
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yep, that’s the one. It also affects all the 10.0 and 10.5 builds. It’s maddening that they won’t
take 5 minutes and make the image correctly. But using the files we grabbed off the deployed lab image and the 3 files that are in the root of the installer directory, we were able to assemble what SHOULD have been there and get them created.
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">How are you these days Chris? Haven’t talked to you in a while.
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">Cliff McGlamry, CCIE Collaboration #24757</span></b><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"><br>
<b>Master Consultant</b> <br>
<a href="tel:%28678%29%20934-0348" target="_blank">(678) 934-0348</a> direct <br>
<a href="tel:%28404%29%20969-9806" target="_blank">(404) 969-9806</a> mobile <br>
<a href="tel:%28678%29%20934-0448" target="_blank">(678) 934-0448</a> fax <br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:cmcglamry@forsythe.com" target="_blank"><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">cmcglamry@forsythe.com</span></a></span><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">
</span><o:p></o:p></p>
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<br>
<b>Forsythe Technology, Inc.</b><br>
400 Interstate North Parkway </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">Suite 860<br>
Atlanta, GA 30339<br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.forsythe.com/" target="_blank"><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">http://www.forsythe.com</span></a></span><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#505050"><image001.gif></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Chris Clouse [<a href="mailto:Chris.Clouse@cdw.com" target="_blank">mailto:Chris.Clouse@cdw.com</a>]
<br>
<b>Sent:</b> Wednesday, October 01, 2014 8:57 AM<br>
<b>To:</b> Clifford McGlamry; Matthew Loraditch; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Prep CAD Client Update Ahead of time?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I know there are several bugs around this process. I know this one covers 9.x train.
</span><span style="color:#1F497D">CSCuh47596 </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">~Chris</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Clifford McGlamry [<a href="mailto:cmcglamry@forsythe.com" target="_blank">mailto:cmcglamry@forsythe.com</a>]
<br>
<b>Sent:</b> Tuesday, September 30, 2014 4:42 PM<br>
<b>To:</b> Chris Clouse; Matthew Loraditch; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Prep CAD Client Update Ahead of time?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Tried this, and it doesn’t work. The installation files that are there will build a version 8 client
on all of the 9.x and 10.x builds. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you get root access, you can pull out the files for the agent, supervisor and desktop admin (grab
the full CAD directory structure), and put them on your desktop machine.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Then get the configuremsi.exe, and the other two files in the directory with it and drop them into
the CAD directory. Run the configuremsi.exe file and it will create the proper MSI files you will need.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Not sure why this is so hard for Cisco. I have gotten the complete run around on this issue.
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">Cliff McGlamry, CCIE Collaboration #24757</span></b><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979"><br>
<b>Master Consultant</b> <br>
<a href="tel:%28678%29%20934-0348" target="_blank">(678) 934-0348</a> direct <br>
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<b>Forsythe Technology, Inc.</b><br>
400 Interstate North Parkway </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">Suite 860<br>
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</span><a href="http://www.forsythe.com/" target="_blank"><span style="font-size:8.5pt;font-family:"Arial","sans-serif"">http://www.forsythe.com</span></a><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#797979">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Chris Clouse<br>
<b>Sent:</b> Friday, September 19, 2014 8:52 AM<br>
<b>To:</b> Matthew Loraditch; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Prep CAD Client Update Ahead of time?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can utilize the CAD Preconfiguration tool.</span><o:p></o:p></p>
<p style="margin-bottom:6.0pt"><span style="font-size:11.0pt">Running the Preconfiguration Tool</span><o:p></o:p></p>
<p style="margin-bottom:6.0pt"><span style="font-size:10.5pt">The Preconfiguration tool is located on the CAD 9.0 installation DVD. Run this tool if client MSIs are needed before the Unified CCX server is installed.</span><o:p></o:p></p>
<p style="margin-bottom:2.0pt"><span style="font-size:10.0pt">To run the Preconfiguration tool:</span><o:p></o:p></p>
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<span style="font-size:10.5pt">1.On the CAD 9.0 installation DVD, navigate to the Installer folder.</span><o:p></o:p></p>
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<span style="font-size:10.5pt">2.Copy the Installer folder and all its contents to any location on a Windows PC.</span><span style="font-size:9.0pt;font-family:"Franklin Gothic Book","sans-serif"">
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<span style="font-size:10.5pt">3.In the Installer folder, double-click ConfigureMsi.exe. The Preconfiguration tool starts.</span><o:p></o:p></p>
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<span style="font-size:10.5pt">4.When prompted, provide the following information:</span><o:p></o:p></p>
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<span style="font-size:10.5pt">Language of the contact center</span><span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><o:p></o:p></p>
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<span style="font-size:10.5pt">IP address of the primary Unified CCX server (server 1)</span><span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><o:p></o:p></p>
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<span style="font-size:10.5pt">IP address of the backup Unified CCX server (server 2) (or 'none' if the system is not high availability)</span><span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><o:p></o:p></p>
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<span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><span style="font-size:10.5pt">License type (Standard, Enhanced, or Premium)</span><o:p></o:p></p>
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<span style="font-size:10.5pt">5.The Preconfiguration tool runs and puts the configured MSI files in the Installer folder. The files created are:</span><o:p></o:p></p>
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<span style="font-size:10.5pt">Cisco Agent Desktop.msi</span><span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><o:p></o:p></p>
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<span style="font-size:10.5pt">Cisco Supervisor Desktop.msi</span><span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><o:p></o:p></p>
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<span style="font-size:10.5pt">Cisco Desktop Administrator.msi</span><span style="font-size:7.0pt;font-family:"Franklin Gothic Book","sans-serif"">■</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt">The files are now ready to be used to install the CAD desktop client applications</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~Chris</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [</span><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">mailto:cisco-voip-bounces@puck.nether.net</span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Thursday, September 18, 2014 8:15 PM<br>
<b>To:</b> </span><a href="mailto:cisco-voip@puck.nether.net" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">cisco-voip@puck.nether.net</span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><br>
<b>Subject:</b> [cisco-voip] Prep CAD Client Update Ahead of time?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Could I in theory run the cad configuration tool from a server with the same version I want to use and just specify
the IP info for the server I want to use it on to generate a MSI that I could be deploying while I sit and sit and sit... through the upgrade process?
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Trying to think of a way to save time when I'm working late...</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">1965 Greenspring Drive</span><span style="color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">Timonium, MD 21093</span><span style="color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">direct voice.
<a href="tel:443.541.1518" target="_blank">443.541.1518</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">fax.
<a href="tel:410.252.9284" target="_blank">410.252.9284</a> <br>
<br>
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