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Hi Jason,
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<div>Can you please unicast me the TAC case number? I’d like to follow up to make sure bugs were filed or procedures were updated. </div>
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<div>Thank you, <br>
<br>
Ryan LaFountain<br>
Unified Contact Center<br>
Cisco Services<br>
Direct: +1 919 392 9898<br>
Hours: M - F 9:00am - 5:00pm Eastern Time </div>
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<div>On Nov 19, 2014, at 11:48 PM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>> wrote:</div>
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<p class="MsoNormal"><span style="color:#1F497D">While supported I tried this with UCCX HA 10.5.1 and ended up with a tac case where they had to root in a fix several files that didn’t update during the hostname change process. Utils uccx dbreplication showed
no replication<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Michele Russo (AM)<br>
<b>Sent:</b> Wednesday, November 19, 2014 7:39 AM<br>
<b>To:</b> '<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>'<br>
<b>Cc:</b> Mike Schultz (AM); Jeannette LaFrance (AM)<br>
<b>Subject:</b> [cisco-voip] UCCX changing hostname<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are using the PUT tool to upgrade our UCCX HA cluster from 8.5.1 to 10.x and we are looking to change the hostname after the upgrade. I see changing the IP Address is officially supported but changing the hostname, in version 9.x, is
not supported. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Curious, has this changed in version 10.x, and has anyone successfully changed the host name of the UCCX server after upgrading the system?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What are some of the caveats we would need to be aware of?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Michele Russo Harttree<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Dimension Data NA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">11730 Plaza America Drive Suite 350<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Reston, Va 20190<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">202-460-3965 (cell)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">571-203-4007 (desk)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E"><a href="mailto:michele.russo@dimensiondata.com">michele.russo@dimensiondata.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<br>
<span style="color:white">itevomcid</span> <o:p></o:p></span></p>
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