<div dir="ltr">Hi,<div><br></div><div>If you are not actually using EMCC then un-check the related box. </div><div>May be "Home Cluster"? - I am not in front of a CUCM GUI to check right now but on the user page it will stand out when you look for something EMCC related.</div><div><br></div><div>Hope it helps</div><div>Dave</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Nov 27, 2014 at 4:39 PM, Ryan Huff <span dir="ltr"><<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="ltr">Any database replication issues at the moment?<br>Are the phones still able to resolve the address of the TFTP server at the moment (either by IP address or hostname)<br>Is the URL that you are specifying in the Extension Mobility Service still valid and resolvable by the phones?<br><br>Thanks,<br><br>Ryan<br><div><hr>From: <a href="mailto:Leslie.Meade@lvs1.com" target="_blank">Leslie.Meade@lvs1.com</a><br>To: <a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><span class=""><br>Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23)<br></span>Date: Thu, 27 Nov 2014 16:31:57 +0000<div><div class="h5"><br><br>
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<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well.</span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
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<p><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Huff [mailto:<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>]
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<b>Sent:</b> Thursday, November 27, 2014 8:31 AM<br>
<b>To:</b> Leslie Meade; cisco-voip <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Extension Mobility login is unavailable (23)</span></p>
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<p> </p>
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<p><span style="font-family:"Calibri","sans-serif"">Is the phone subscribed to the Extension Mobility Service?<br>
Is Extension Mobility capabilities enabled on the phone that the user is trying to log into?
</span></p>
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<div style="text-align:center" align="center"><span style="font-family:"Calibri","sans-serif"">
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<p><span style="font-family:"Calibri","sans-serif"">From:
<a href="mailto:Leslie.Meade@lvs1.com" target="_blank">Leslie.Meade@lvs1.com</a><br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Date: Thu, 27 Nov 2014 16:21:59 +0000<br>
Subject: [cisco-voip] Extension Mobility login is unavailable (23)</span></p>
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<p><span style="font-family:"Calibri","sans-serif"">Client is getting this error when they try to use EM.</span></p>
<p><span style="font-family:"Calibri","sans-serif"">The error tells me that it is to do with EMCC and they are not configured for this, any ideas ?</span></p>
<p><span style="font-family:"Calibri","sans-serif""> </span></p>
<p><span style="font-family:"Calibri","sans-serif"">I have restarted the EM service in the cluster and it was working before hand.</span></p>
<p><span style="font-family:"Calibri","sans-serif""> </span></p>
<p><span style="font-family:"Calibri","sans-serif"">Cheers</span></p>
<p><span style="font-family:"Calibri","sans-serif""> </span></p>
<p><span style="font-family:"Calibri","sans-serif"">Leslie</span></p>
<p><span style="font-family:"Calibri","sans-serif""> </span></p>
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<p><span style="font-family:"Calibri","sans-serif""><br>
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