<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'><br>ok. that's what i thought it was saying, but couldn't get my head around the concept. i kept asking myself why that would ever happen.<br><br>WRT using SIP trunk vs VM ports, we had that opportunity to use a SIP trunk with v7 but decided to continue using VM Ports. I like the ability to "reserve" a specific number of ports for auto-attendant, voice mail, call processing, MWI, etc. Not sure if I could build multiple SIP trunks to the same "telephone system" with different port counts. <br><br>I may or may not reconsider when we upgrade to v9.<br><br>Thanks!<br><br>Lelio<br><br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"James Avalos" <javalos@adobe.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca>, "cisco-voip voyp list" <cisco-voip@puck.nether.net><br><b>Sent: </b>Tuesday, December 2, 2014 5:25:39 PM<br><b>Subject: </b>RE: [cisco-voip] forwarded calls are routed to opening greeting (beginning Connection 8.5(1)ES20)<br><br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I think its saying that IF the DN for your VM Pilot or one of your voicemail ports happens to match the DN of an IP phone, a forward no answer or forward busy
to that DN will go to the Opening greeting, instead of the mailbox configured for the user/subscriber who is assigned to that phone. However, I don’t think anyone with a clean dialplan would run into this anyhow. And with Connections 9, you’re going to want
to go SIP trunk over VM ports anyway….</span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, December 02, 2014 1:28 PM<br>
<b>To:</b> cisco-voip voyp list<br>
<b>Subject:</b> [cisco-voip] forwarded calls are routed to opening greeting (beginning Connection 8.5(1)ES20)</span></p>
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Just reading the Unity Connection 9 integration guide and saw this note. Wondering if anyone has a plain English explanation.<br>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Note: Beginning with Connection 8.5(1) ES 20 and later , forwarded calls are routed to opening greeting instead of subscriber greeting
when Voice mail port ,Voice mail pilot , and CTI route point used for routing calls to Connection are same as that of Phone DN on call manager.</span></p>
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Cisco Unified Communications Manager SCCP Integration Guide for Connection Release 9.x<br>
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<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.html" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.html</a><br>
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<a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.pdf" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.pdf</a><br>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
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519</span><span style="font-size:10.0pt;font-family:"Cambria Math",serif;color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">824</span><span style="font-size:10.0pt;font-family:"Cambria Math",serif;color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">4120
Ext 56354<br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br>
<a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1</span></p>
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