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<p class="MsoNormal"><span style="color:#1F497D">H</span>i<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Running into an issue with call transfers from Cisco extensions to Ameyo Contact center agents extensions. The Ameyo agents are seeing the Cisco extension number that did the transfer other than the original PSTN number that made the call.
The integration is via Cisco CUBE, H323 on CUCM side and SIP on the Ameyo side.<o:p></o:p></p>
<p class="MsoNormal">Please assist.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Regards,<br>
<b>Henry Gicheru<br>
</b>System Engineer<br>
Dimension Data <br>
Tel: +25420 499 3000<br>
Mobile: +254733477307<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Fax:+254204993200<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:henry.gicheru@dimensiondata.com">henry.gicheru@dimensiondata.com</a><o:p></o:p></span></p>
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