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<div style="font-family: Calibri,sans-serif; font-size: 11pt;">No magical powers here. I don't wait around for things to happen.
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A licensing error is still an error and the clients I work with have zero tolerance for this giant licensing banner popping up indicating they are out of compliance.<br>
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Sent from my Windows Phone</div>
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<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">From:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:mikeeo@msn.com">Mike
</a></span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Sent:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">12/12/2014 11:23 AM</span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">To:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:nhaas@co.fresno.ca.us">'Haas, Neal'</a>;
<a href="mailto:btalley@gmail.com">'Bill Talley'</a>; <a href="mailto:josh@warcop.com">
'Josh Warcop'</a></span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Cc:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:cisco-voip@puck.nether.net">'cisco-voip'</a></span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Subject:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">RE: [cisco-voip] licensing turnaround time 8.6 to 10.5</span><br>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">I’ve never seen it take that long once you are on the new licensing platform. The biggest issues I’ve seen is from pre-9.x to 9.x or 10.x</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Josh must have magical powers because licensing is a nightmare.</span></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Haas, Neal<br>
<b>Sent:</b> Friday, December 12, 2014 10:20 AM<br>
<b>To:</b> 'Bill Talley'; Josh Warcop<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] licensing turnaround time 8.6 to 10.5</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">It just took us 39 days to get our licensing for 9.1.1 to 10.5</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Neal Haas</span></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Bill Talley<br>
<b>Sent:</b> Thursday, December 11, 2014 3:50 PM<br>
<b>To:</b> Josh Warcop<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] licensing turn around time 8.6 to 10.5</span></p>
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<p class="x_MsoNormal">I can send you a list of several SRs offline. We provide Cisco SOs, UCSS contracts,
<a href="http://Cisco.com">Cisco.com</a> usernames, LCU files and PLM license requests. The standard response WAS 5-7 business days, but within the past two weeks the standard response has increased to 10-12 business days while awaiting approval from a product
manager.<br>
<br>
Sent from an Apple iOS device with very tiny touchscreen input keys. Please excude my typtos.</p>
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On Dec 11, 2014, at 5:45 PM, Josh Warcop <<a href="mailto:josh@warcop.com">josh@warcop.com</a>> wrote:</p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">I'm not sure what licensing team you're working with but there is a specific migration team for Collab products. We do several upgrades monthly for clients and it has
never been over 24 hours. Understanding everything that needs to be done prior to engaging TAC is usually the fault of the engineers or client.<br>
<br>
SWSS Contract in place? If not still current ESW/UCSS? Have you verified with UCSS support? Has LCT been submitted properly with the online form? Has PUT been used properly to acquire any licensing?<br>
<br>
This can all be done in advance and within a day. If you can't get the stuff via the automated methods and open a case presenting everything properly is necessary to get past level 1 GLO and to migration support.
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Like I mentioned earlier we are never two business days beyond getting ELM licensed after an upgrade.<br>
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Thanks!<br>
<br>
Sent from my Windows Phone</span></p>
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<p class="x_MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">From:
</span></b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><a href="mailto:btalley@gmail.com">Bill Talley</a></span><br>
<b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Sent: </span>
</b><span style="font-size:11.0pt; font-family:"Arial","sans-serif""></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">12/</span><span style="font-size:11.0pt; font-family:"Arial","sans-serif""></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">11/</span><span style="font-size:11.0pt; font-family:"Arial","sans-serif""></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">2014
6:36 PM</span><br>
<b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">To: </span>
</b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><a href="mailto:ewellnitzvoip@gmail.com">Erick Wellnitz</a></span><br>
<b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Cc: </span>
</b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""><a href="mailto:cisco-voip@puck.nether.net">cisco-voip</a></span><br>
<b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Subject: </span>
</b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Re: [cisco-voip] licensing turn around time 8.6 to 10.5</span></p>
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<p class="x_MsoNormal">Hahahahahahahahahahaha...<br>
<br>
Sorry I shouldn't laugh, but Cisco's license upgrade process for UC 10 is laughable at best. Licenses have to be approved by a product manager and its now increased to a 10-12 business day process. Luckily theres a lengthy grace period before you're locked
out of provisioning the servers.<br>
<br>
Sent from an Apple iOS device with very tiny touchscreen input keys. Please excude my typtos.<br>
<br>
> On Dec 11, 2014, at 5:19 PM, Erick Wellnitz <<a href="mailto:ewellnitzvoip@gmail.com">ewellnitzvoip@gmail.com</a>> wrote:<br>
> <br>
> All,<br>
> <br>
> Quick question about licensing for CUCM/UCONN<br>
> <br>
> Going from 8.6 to10.5 I should be able to run the license count tool and submit to licensing along with a contract number, correct? Is there usually a long turn around time or is it still a day or less?<br>
> <br>
> Thanks!<br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
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