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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt'>We are currently in the process of moving from CUCM 6.1 to 10.x.   Currently our voicemail is handled by MS Exchange and our MWI is handled by a third party application.   My questions are as follows:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'>     </span></span></span><![endif]><span style='font-size:12.0pt'> Do you recommend using Cisco Unity for VM or staying with MS Exchange (we are also moving to 2013 from our current 2007 Exchange environment).  Since we are an education site licensing for MS Exchange is quite reasonable but… <o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'>     </span></span></span><![endif]><span style='font-size:12.0pt'>What licensing do you recommend for users under the CUWL licensing model?    We would only need about 50 licenses to allow WebEx functionality for our users but we do not want to lose any of our functionality (Extension Mobility etc) when choosing upgrading to the new license model.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'>     </span></span></span><![endif]><span style='font-size:12.0pt'>We are also upgrading our UCCX from 5 to current version.   Any recommendation there, with licensing?   We have basic scripts across five queues and are interested in looking at skills routing functionality in the near future.   <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Any other recommendations or information that you have time to share would be very much appreciated.   I get the CUWL licensing partially understood and then relook at it and get confused again.  </span><span style='font-size:12.0pt;font-family:Wingdings'>J</span><span style='font-size:12.0pt'>   <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Thanks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Terry<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D;mso-fareast-language:EN-CA'>Terry Oakley</span></b><b><span style='font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Telecommunications Coordinator </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Information Technology Services<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Red Deer College </span></b><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>100 College Blvd. </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'> </span><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Box 5005 </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Red Deer<b> </b></span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'> </span><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Alberta </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>T4N 5H5<b><o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>work (403) 342-<b>3521   </b></span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'> </span></b><span style='font-size:10.0pt;color:#1F497D;mso-far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