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<p class="MsoNormal">I am migrating UCCX version 8.5(SU4) from MCS to a Virtualized platform (Version 10.5(SU1) and was following these steps outlined here:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Contact_Center_Express">http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Contact_Center_Express</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a couple questions:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>In the pre-migration step 1 I have to run the utils create report platform – is there any impact to the system when running this? Is the suggestion to run it after business hours?<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>After running through the answer file generator I go to the rehosting tool. In step 6-> sub-step b, I should see a transfer option. I do not see a transfer option in the link:
<a href="https://tools.cisco.com/SWIFT/LicensingUI/Home">https://tools.cisco.com/SWIFT/LicensingUI/Home</a>? I see a migration option and once selecting that I do not see UCCX listed under any of the voice products:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="497" height="346" id="Picture_x0020_1" src="cid:image003.jpg@01D02A79.6CEDFD50"><o:p></o:p></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal">What is the correct way to do this since I am clearly missing a step.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Michele Russo Harttree<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Dimension Data NA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">11730 Plaza America Drive Suite 350<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Reston, Va 20190<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">202-460-3965 (cell)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">571-203-4007 (desk)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">michele.russo@dimensiondata.com<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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