<div dir="ltr">Looks like it is due to <a href="https://tools.cisco.com/bugsearch/bug/CSCtz27383">https://tools.cisco.com/bugsearch/bug/CSCtz27383</a><div><br></div><div>May need some further analysis from the TAC team that deals with crashes. I wasn't able to find a publicly available IOS version that contains the fix.</div><div><br></div><div>Brian</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 8, 2015 at 10:56 AM, Rajkumar Yadav <span dir="ltr"><<a href="mailto:rajkumaryadav@y7mail.com" target="_blank">rajkumaryadav@y7mail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,Sans-Serif;font-size:13px"><div dir="ltr"><span>Hi,</span></div><div dir="ltr"><span><br></span></div><div dir="ltr"><span>Attached is the Crash info file.</span></div><div dir="ltr"><span><br></span></div><div dir="ltr"><span>Please assist.</span></div><br> <div style="font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,Sans-Serif;font-size:13px"> <div style="font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,Sans-Serif;font-size:12px"> <div dir="ltr"> <hr size="1"> <font face="Arial"> <b><span style="font-weight:bold">From:</span></b> Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>><br> <b><span style="font-weight:bold">To:</span></b> Rajkumar Yadav <<a href="mailto:rajkumaryadav@y7mail.com" target="_blank">rajkumaryadav@y7mail.com</a>> <br><b><span style="font-weight:bold">Cc:</span></b> "<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>> <br> <b><span style="font-weight:bold">Sent:</span></b> Thursday, 8 January 2015, 19:00<br> <b><span style="font-weight:bold">Subject:</span></b> Re: [cisco-voip] Cisco 2921 ISR reload : ROM by error - a Software forced crash, PC 0x21BC8BD4<br> </font> </div><div><div class="h5"> <div><br><div><div><div dir="ltr">Check the flash for a crashinfo file.</div><div><br clear="none"><div>On Wed, Jan 7, 2015 at 1:45 PM, Rajkumar Yadav <span dir="ltr"><<a rel="nofollow" shape="rect" href="mailto:rajkumaryadav@y7mail.com" target="_blank">rajkumaryadav@y7mail.com</a>></span> wrote:<br clear="none"><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><br><br></div><div><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,Sans-Serif;font-size:13px"><div dir="ltr">Hi,</div><div dir="ltr"><br clear="none"></div><div dir="ltr">Please can any one suggest the reason for the router reload due to software forced crash PC 0x21BC8BD4.</div><div dir="ltr"><br clear="none"></div><div dir="ltr">I tried to find the some significance for the code PC 0x21BC8BD4, but unable to find it.</div><div dir="ltr"><br clear="none"></div><div dir="ltr"><br clear="none"></div><div dir="ltr">Below is the show version after the reload.</div><div><br clear="none"></div><div><br clear="none"></div><div>Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T, RELEASE SOFTWARE (fc1)</div><div>Technical Support: <a rel="nofollow" shape="rect" href="http://www.cisco.com/techsupport" target="_blank">http://www.cisco.com/techsupport</a></div><div>Copyright (c) 1986-2011 by Cisco Systems, Inc.</div><div>Compiled Tue 15-Nov-11 22:10 by prod_rel_team</div><div><br clear="none"></div><div>ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)</div><div><br clear="none"></div><div>CME uptime is 28 minutes</div><div>System returned to ROM by error - a Software forced crash, PC 0x21BC8BD4 at 17:15:49 GMT Wed Jan 7 2015</div><div>System restarted at 17:17:15 GMT Wed Jan 7 2015</div><div>System image file is "flash0:c2900-universalk9-mz.SPA.152-2.T.bin"</div><div>Last reload type: Normal Reload</div><div>Last reload reason: error - a Software forced crash, PC 0x21BC8BD4</div><div><br clear="none"></div><div dir="ltr">Regards,</div><div dir="ltr">Raaj.</div></div></div></div><br clear="none">_______________________________________________<br clear="none">
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