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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yes, this was the problem. I did another restore from a different backup copy and all the data was available.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks for your note.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Michele<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Abhiram Kramadhati (akramadh) [mailto:akramadh@cisco.com]
<br>
<b>Sent:</b> Saturday, January 10, 2015 1:16 PM<br>
<b>To:</b> Anthony Holloway<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Jason Aarons (AM); Michele Russo (AM)<br>
<b>Subject:</b> Re: [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p>You can just do another Restore and it should come back. Its a race condition where CVD is not initialized before the restore.<o:p></o:p></p>
<p>-Abhiram Kramadhati<o:p></o:p></p>
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<p class="MsoNormal">On Jan 10, 2015 11:18 PM, Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Was this a platform change like Michael's? The difference being a DRS restore on a fresh install then upgrade versus a vanilla L2 upgrade.
<o:p></o:p></p>
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<p class="MsoNormal">On Sat, Jan 10, 2015 at 9:57 AM Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the LDAP database (this stores CAD data etc) . TAC said sorry
<span style="font-family:Wingdings">J</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I’d recommend logging into Cisco Desktop Administrator and taking Screen Shots. None of the data got migrated, and this seems to be a common thread. Had to power up old server
in lab re-create data. It only took a couple hours to migrate the data via stare/compare config.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p><a href="https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues" target="_blank">https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a name="msg-f:1489927328606962837__MailEndCompos"><span style="color:#1F497D"> </span></a><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Michele Russo (AM)
<br>
<b>Sent:</b> Saturday, January 10, 2015 10:19 AM<br>
<b>To:</b> '<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>'<br>
<b>Cc:</b> Jason Aarons (AM)<br>
<b>Subject:</b> Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi all,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am working on a customer migration and upgrade from MCS to UCS and upon performing the restore I noticed the Desktop Administrator Settings were not displaying at all, see image
below: Has anyone experienced this problem? Thoughts? Opening a TAC Case now.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="1181" height="374" id="_x0000_i1025" src="cid:image001.jpg@01D02CFD.D8582DF0"><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">Michele Russo Harttree</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">Consultant</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">Dimension Data NA</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">11730 Plaza America Drive Suite 350</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">Reston, Va 20190</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">202-460-3965 (cell)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E">571-203-4007 (desk)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#0F243E"><a href="mailto:michele.russo@dimensiondata.com" target="_blank">michele.russo@dimensiondata.com</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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