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<p class="MsoNormal">I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the LDAP database (this stores CAD data etc) . TAC said sorry
<span style="font-family:Wingdings">J</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’d recommend logging into Cisco Desktop Administrator and taking Screen Shots. None of the data got migrated, and this seems to be a common thread. Had to power up old server in lab re-create data. It only took a couple hours to migrate
the data via stare/compare config.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText"><a href="https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues">https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></a></p>
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<p class="MsoNormal"><b>From:</b> Michele Russo (AM) <br>
<b>Sent:</b> Saturday, January 10, 2015 10:19 AM<br>
<b>To:</b> 'cisco-voip@puck.nether.net'<br>
<b>Cc:</b> Jason Aarons (AM)<br>
<b>Subject:</b> Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am working on a customer migration and upgrade from MCS to UCS and upon performing the restore I noticed the Desktop Administrator Settings were not displaying at all, see image below: Has anyone experienced this problem? Thoughts?
Opening a TAC Case now.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="1181" height="374" id="Picture_x0020_1" src="cid:image001.jpg@01D02CC3.927EC210"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Michele Russo Harttree<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Dimension Data NA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">11730 Plaza America Drive Suite 350<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">Reston, Va 20190<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">202-460-3965 (cell)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E">571-203-4007 (desk)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E"><a href="mailto:michele.russo@dimensiondata.com">michele.russo@dimensiondata.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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