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<p dir="ltr">You can just do another Restore and it should come back. Its a race condition where CVD is not initialized before the restore.</p>
<p dir="ltr">-Abhiram Kramadhati</p>
<div class="quote">On Jan 10, 2015 11:18 PM, Anthony Holloway <avholloway+cisco-voip@gmail.com> wrote:<br type="attribution">
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<div>Was this a platform change like Michael's? The difference being a DRS restore on a fresh install then upgrade versus a vanilla L2 upgrade.
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<div class="gmail_quote">On Sat, Jan 10, 2015 at 9:57 AM Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>> wrote:<br>
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<p class="MsoNormal">I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the LDAP database (this stores CAD data etc) . TAC said sorry
<span style="font-family:Wingdings">J</span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I’d recommend logging into Cisco Desktop Administrator and taking Screen Shots. None of the data got migrated, and this seems to be a common thread. Had to power up old server in lab re-create data. It only took a couple hours to migrate
the data via stare/compare config.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p><a href="https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues" target="_blank">https://supportforums.cisco.com/document/117376/cisco-unified-contact-center-express-drf-backup-issues</a><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><a name="msg-f:1489927328606962837__MailEndCompose"><span style="color:#1f497d"><u></u> <u></u></span></a></p>
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<p class="MsoNormal"><b>From:</b> Michele Russo (AM) <br>
<b>Sent:</b> Saturday, January 10, 2015 10:19 AM<br>
<b>To:</b> '<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>'<br>
<b>Cc:</b> Jason Aarons (AM)<br>
<b>Subject:</b> Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi all,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I am working on a customer migration and upgrade from MCS to UCS and upon performing the restore I noticed the Desktop Administrator Settings were not displaying at all, see image below: Has anyone experienced this problem? Thoughts?
Opening a TAC Case now.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><img border="0" width="1181" height="374" src="cid:image001.jpg@01D02CC3.927EC210"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">Michele Russo Harttree<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">Consultant<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">Dimension Data NA<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">11730 Plaza America Drive Suite 350<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">Reston, Va 20190<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">202-460-3965 (cell)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e">571-203-4007 (desk)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:#0f243e"><a href="mailto:michele.russo@dimensiondata.com" target="_blank">michele.russo@dimensiondata.com</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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