<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">
This may be because the LDAP didn’t migrate correctly. The left side of this screen just reads directly from the LDAP structure. The right hand side is static HTML that isn’t stored in the LDAP.
<div class=""><br class="">
</div>
<div class="">I would open a TAC case, but we had a lot of issues around 8.5(1)SU4 backup up the CAD LDAP and restoring is successfully, so probably something there. If you have the DRS logs for the 8.5(1)SU4 cluster, look in the CCXCOMPONENT log and see if
it shows backing up the CAD LDAP successfully. Feel free to send me the CCXCOMPONENT log directly and I can take a look too.
<div class=""><br class="">
<div class="">Thank you, <br class="">
<br class="">
Ryan LaFountain<br class="">
Unified Contact Center<br class="">
Cisco Services<br class="">
Direct: +1 919 392 9898<br class="">
Hours: M - F 9:00am - 5:00pm Eastern Time </div>
<br class="">
<div>
<blockquote type="cite" class="">
<div class="">On Jan 10, 2015, at 11:09 AM, Thomas LeMay <<a href="mailto:thomaslemay@comcast.net" class="">thomaslemay@comcast.net</a>> wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)" class="">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style class=""><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;
font-weight:normal;
font-style:normal;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div lang="EN-US" link="blue" vlink="purple" class="">
<div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D" class="">Yes, try browser compatibility setting. Different browsers behave differently with the web pages.<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="color:#1F497D" class=""> </span></div>
<div class="MsoNormal"><span style="color:#1F497D" class="">tom<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="color:#1F497D" class=""> </span></div>
<div class="">
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in" class="">
<div class="MsoNormal"><b class=""><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class="">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class=""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" class="">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b class="">On Behalf Of </b>Michele Russo (AM)<br class="">
<b class="">Sent:</b> Saturday, January 10, 2015 10:19 AM<br class="">
<b class="">To:</b> '<a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a>'<br class="">
<b class="">Cc:</b> Jason Aarons (AM)<br class="">
<b class="">Subject:</b> [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not see any setting in desktop administrator<o:p class=""></o:p></span></div>
</div>
</div>
<div class="MsoNormal"><o:p class=""> </o:p></div>
<div class="MsoNormal">Hi all,<o:p class=""></o:p></div>
<div class="MsoNormal"><o:p class=""> </o:p></div>
<div class="MsoNormal">I am working on a customer migration and upgrade from MCS to UCS and upon performing the restore I noticed the Desktop Administrator Settings were not displaying at all, see image below: Has anyone experienced this problem? Thoughts?
Opening a TAC Case now.<o:p class=""></o:p></div>
<div class="MsoNormal"><o:p class=""> </o:p></div>
<div class="MsoNormal"><span id="cid:image001.jpg@01D02CC5.F258A6E0"><image001.jpg></span><o:p class=""></o:p></div>
<div class="MsoNormal"><o:p class=""> </o:p></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">Michele Russo Harttree<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">Consultant<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">Dimension Data NA<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">11730 Plaza America Drive Suite 350<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">Reston, Va 20190<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">202-460-3965 (cell)<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class="">571-203-4007 (desk)<o:p class=""></o:p></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#0F243E" class=""><a href="mailto:michele.russo@dimensiondata.com" class="">michele.russo@dimensiondata.com</a><o:p class=""></o:p></span></div>
<div class="MsoNormal"><o:p class=""> </o:p></div>
</div>
</div>
_______________________________________________<br class="">
cisco-voip mailing list<br class="">
<a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a><br class="">
https://puck.nether.net/mailman/listinfo/cisco-voip<br class="">
</div>
</blockquote>
</div>
<br class="">
</div>
</div>
</body>
</html>