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<div style="font-family: Calibri,sans-serif; font-size: 11pt;">Both can be activated but it is a requirement that a team be on CAD or Finesse. Essentially giving a 'Team' based migration approach from CAD to Finesse.</div>
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<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">From:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</a></span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Sent:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">1/19/2015 2:04 PM</span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">To:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:cisco-voip@puck.nether.net">voip puck</a></span><br>
<span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Subject:
</span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...</span><br>
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Thanks for everyone's help on this, especially the Cisco folk who are going back to check for docs and publishing dates, etc.<br>
<br>
I'm glad I posted this and started the conversation.<br>
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<br>
<div><span name="x_x"></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519‐824‐4120 Ext 56354<br>
lelio@uoguelph.ca<br>
www.uoguelph.ca/ccs<br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1<span name="x_x"></span><br>
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<b>From: </b>"Mike" <mikeeo@msn.com><br>
<b>To: </b>"Charles Goldsmith" <wokka@justfamily.org><br>
<b>Cc: </b>"Anthony Holloway" <avholloway+cisco-voip@gmail.com>, "Lelio Fulgenzi" <lelio@uoguelph.ca>, "Kevin Przybylowski" <kevinp@advancedtsg.com>, "voip puck" <cisco-voip@puck.nether.net><br>
<b>Sent: </b>Monday, January 19, 2015 1:25:41 PM<br>
<b>Subject: </b>RE: [cisco-voip] FYI: UCCx v9.0 EOL announced...<br>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">I can find out tomorrow. I was told it was supported in 10.6 only let me dig around.</span></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Charles Goldsmith [mailto:wokka@justfamily.org]
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<b>Sent:</b> Monday, January 19, 2015 1:15 PM<br>
<b>To:</b> Mike<br>
<b>Cc:</b> Anthony Holloway; Lelio Fulgenzi; Kevin Przybylowski; voip puck<br>
<b>Subject:</b> Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...</span></p>
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<p class="x_MsoNormal">Mike, this has been discussed previously, where is this documented? Per the 10.6 documentation, it is not supported for concurrent use.</p>
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<p class="x_MsoNormal">On Mon, Jan 19, 2015 at 10:39 AM, Mike <<a href="mailto:mikeeo@msn.com" target="_blank">mikeeo@msn.com</a>> wrote:</p>
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<p class="x_MsoNormal" style=""><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Just a FYI…10.6 will be your CAD to Finesse migration platform. It is the only supported co-resident version available for CAD & Finesse to be
activated at the same time.</span></p>
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<p class="x_MsoNormal" style=""><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Monday, January 19, 2015 10:26 AM<br>
<b>To:</b> Lelio Fulgenzi; Kevin Przybylowski<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></span></p>
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<b>Subject:</b> Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...</p>
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<p class="x_MsoNormal" style=""> </p>
<p class="x_MsoNormal" style="">"<span style="font-family:"Verdana","sans-serif"; color:black">Does that mean Finesse is the way to go?"</span></p>
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<p class="x_MsoNormal" style=""><span style="font-family:"Verdana","sans-serif"; color:black">Yes. And CUIC is the way to go for reporting. In fact, if you have not yet deployed a UCCX 10.5, then you may not know HRC already went away.</span></p>
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<p class="x_MsoNormal" style="">On Mon Jan 19 2015 at 9:05:23 AM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:</p>
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<p class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">Good catch on that!<br>
<br>
Does that mean Finesse is the way to go?</span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black"><br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519</span><span style="font-size:10.0pt; font-family:"Cambria Math","serif"; color:black">‐</span><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">824</span><span style="font-size:10.0pt; font-family:"Cambria Math","serif"; color:black">‐</span><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">4120
Ext 56354<br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br>
<a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1</span></p>
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<p class="x_MsoNormal" style=""><b><span style="font-family:"Helvetica","sans-serif"; color:black">From:
</span></b><span style="font-family:"Helvetica","sans-serif"; color:black">"Kevin Przybylowski" <<a href="mailto:kevinp@advancedtsg.com" target="_blank">kevinp@advancedtsg.com</a>><br>
<b>To: </b><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Sent: </b>Monday, January 19, 2015 9:49:52 AM<br>
<b>Subject: </b>Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...</span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Nice – thanks for the heads up. I knew it was coming, I like the note below from the EOL:</span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:9.0pt; font-family:"Arial","sans-serif"; color:black">In addition to the SKUs listed in this notification, the same End of Software Maintenance and End of Support milestones will apply to the Cisco Agent
Desktop (CAD), Cisco Supervisor Desktop (CSD) and Cisco Desktop Administrator (CDA) features on CCX 10.0, 10.5 and 10.6.</span></p>
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<p class="x_MsoNormal" style=""><b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:black">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:black"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Monday, January 19, 2015 9:37 AM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] FYI: UCCx v9.0 EOL announced...</span></p>
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<p class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black"><br>
In three parts...</span></p>
<ol start="1" type="1">
<li class="x_MsoNormal" style="color:black"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif""><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733721.html" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733721.html</a></span></li><li class="x_MsoNormal" style="color:black"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif""><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733720.html" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733720.html</a></span></li><li class="x_MsoNormal" style="color:black"><span style="font-size:10.0pt; font-family:"Verdana","sans-serif""><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733719.html" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-733719.html</a></span></li></ol>
<p><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black"> </span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519</span><span style="font-size:10.0pt; font-family:"Cambria Math","serif"; color:black">‐</span><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">824</span><span style="font-size:10.0pt; font-family:"Cambria Math","serif"; color:black">‐</span><span style="font-size:10.0pt; font-family:"Verdana","sans-serif"; color:black">4120
Ext 56354<br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br>
<a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1</span></p>
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