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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Bugs around Unity Connection Media Master and Java had made that a no-go for me. Back to Audacity to record prompts (google for help).<o:p></o:p></span></p>
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<p class="MsoNormal">When using either the Cisco Unity Connection Administration (CUCA) or the Cisco Unity Connection Personal Communications Assistant (PCA) web applications to upload an existing wav file, or create a new recording using the PC microphone
and save as a voice name, greeting, or send as a message.<br>
<br>
In the client side Java Console logs, you see the following exception:<br>
Exception in thread "Timeout guard" java.security.AccessControlException: access denied (java.net.SocketPermission 10.93.231.234:8443 connect,resolve)<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Mike King<br>
<b>Sent:</b> Tuesday, January 20, 2015 9:48 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCE-Enterprise CVP script question<o:p></o:p></span></p>
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<p class="MsoNormal">I was told (several releases ago, and haven't done this since) that you can record your greeting as a voicemail on Unity Connection, and it will be the correct WAV format, if you don't want to mess with a PC rig.<o:p></o:p></p>
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<p class="MsoNormal">Mike<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jan 20, 2015 at 8:52 AM, Ryan Burtch <<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">The script greetings are usually done by a voice talent company or in house via audacity or some other PC recording app.<o:p></o:p></p>
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<p class="MsoNormal">The .wav files need to conform to 64kbps ulaw. <a href="http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html" target="_blank">http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html</a><o:p></o:p></p>
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<p class="MsoNormal">The wav files are then copied to the media server (usually the CVP VXML/Call Servers).<o:p></o:p></p>
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<p class="MsoNormal">In order to call the wav files via the script, you have to set the path in a few variables w/ in ICM.<o:p></o:p></p>
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<o:p></o:p></p>
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<p class="MsoNormal">Sincerely,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Ryan Burtch<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Sat, Jan 17, 2015 at 12:41 PM, Nortel Nan via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif;color:black">I just took the formal Cisco classes on UCCE and its reporting but the one thing they didn't cover is how the script greetings are recorded. (That seems
to be a gap in the system.) Can someone please point me in the right direction? Thanks.</span><br>
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<p class="MsoNormal"><o:p> </o:p></p>
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<br>
<span style="color:white">itevomcid</span> <o:p></o:p></p>
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