<p>Changing dns servers, hostnames, ntp servers or smtp servers will change the licensing mac.</p>
<p>Raise a case with Cisco GLO to get a rehost of the license as mentioned.</p>
<p>Be prepared to provide the SO or PAK entitlement of the original licenses.</p>
<p>Thanks,</p>
<p>Ryan</p>
<br><br>-------- Original Message --------<br>From: Lelio Fulgenzi <lelio@uoguelph.ca><br>Sent: Monday, January 26, 2015 05:51 PM<br>To: "Gyrion, Larry" <Larry.Gyrion@deancare.com><br>Subject: Re: [cisco-voip] Changing DNS entries in Call Manager 8.6.2<br>CC: "Cisco-voip (cisco-voip@puck.nether.net)" <cisco-voip@puck.nether.net><br><br><div>I'm pretty sure this stems from the VM'ability that started with v8 and should only affect VM installs. </div><div><br></div><div>The license MAC address is created from a number of inputs, including DNS names, NTP servers, etc. you might be able to find a full list. </div><div><br></div><div>I believe what is required is to request a re hosting of your existing license. </div><div><br></div><div>It might mean opening a case before hand to ensure that your eligible to receive such support. </div><div><br></div><div>I'm sure others on the list will correct me where I'm wrong. <br><br>Sent from my iPad</div><div><br>On Jan 26, 2015, at 5:40 PM, "Gyrion, Larry" <<a href="mailto:Larry.Gyrion@deancare.com">Larry.Gyrion@deancare.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal">Looking for some guidance on updating the DNS entries on our CUCM cluster. A colleague went through the process, but upon entering the command received a warning stating that the change would invalidate our licenses. Has anybody come
across this before, and if so, what was the proper course of action to ensure license preservation?<o:p></o:p></p>
<p class="MsoNormal">CUCM 8.6.2<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:18.0pt;font-family:"Brush Script MT";color:#1F497D">Larry Gyrion</span></b><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">
| Telecommunications Analyst | Information Technology</span></b><span style="color:#1F497D">
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</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Madison WI. 53713</span><span style="font-size:10.0pt;color:#1F497D">
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</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Phone 608.294.6201 | 5406201| Fax 608.280.6852</span><span style="font-size:10.0pt;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><a href="mailto:larry.gyrion@deancare.com"><span style="color:blue">larry.gyrion@deancare.com</span></a> |
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