<div dir="ltr">Based on what you've shown us, it's an improper XML document that most likely causing your issue. Specifically, the config element.<br><br>Here is what I use and it has been tested, feel free to use it as a reference:<div><br></div><div><div><font face="monospace, monospace"><?xml version="1.0" encoding="utf-8"?></font></div><div><font face="monospace, monospace"><JabberUpdate></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><App name="JabberWin"></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><LatestBuildNum>52330</LatestBuildNum></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><LatestVersion>10.6</LatestVersion></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><Mandatory>false</Mandatory></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><Message></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><![CDATA[</font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span>If you have questions about this update, or if you experience any issues performing the update, please contact:<br /><br /></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span>IT Support Department<br /></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><a href="mailto:<a href="mailto:support@company.com" target="_blank">support@company.com</a>"><a href="mailto:support@company.com" target="_blank">support@company.com</a></a><br /></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><a href="tel:<a href="tel:%2B16125551212" value="+16125551212" target="_blank">+16125551212</a>"><a href="tel:%2B1%20612%20555%201212" value="+16125551212" target="_blank">+1 612 555 1212</a></a></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span>]]></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span></Message></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span><DownloadURL><a href="http://10.1.1.1/jabber/updates/CiscoJabber-Install-ffr.10-6/CiscoJabberSetup.msi" target="_blank">http://10.1.1.1/jabber/updates/CiscoJabber-Install-ffr.10-6/CiscoJabberSetup.msi</a></DownloadURL></font></div><div><font face="monospace, monospace"><span style="white-space:pre-wrap"> </span></App></font></div><div><font face="monospace, monospace"></JabberUpdate></font></div></div><br><div class="gmail_quote">On Thu Jan 29 2015 at 12:49:16 PM Schmitz Daniel <<a href="mailto:Daniel.Schmitz@cancom.de" target="_blank">Daniel.Schmitz@cancom.de</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="DE" link="blue" vlink="purple"><div><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Hi all,<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">today I tried to realize the Auto Update Feature.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Everything works well except for one thing.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">I use Jabber 10.5.x and I click on “Search for Updates” and then Jabber says you are using the latest version….but the latest version I want to install is 10.6.0 :/<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Here is the output of the update.xml<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New";color:black"><config version="1.0"><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New";color:black"><JabberUpdate><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New";color:black"><App name="JabberWin"><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New";color:black"><LatestBuildNum>52330</<u></u>LatestBuildNum><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New";color:black"><LatestVersion>10.6.0</<u></u>LatestVersion><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New";color:black"><DownloadURL><a href="http://x.x.x.x/Jabber/CiscoJabberSetup.msi%3c/DownloadURL" target="_blank">http://x.x.x.x/<u></u>Jabber/CiscoJabberSetup.msi</<u></u>DownloadURL</a>><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"></App><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"></JabberUpdate><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:black"></config><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">From my understanding, the access is ok but for some kind of reason Jabber things, that there is no newer version.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Please help </span><span lang="EN-US" style="font-size:10.0pt;font-family:Wingdings">J</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Cheers<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Daniel Schmitz<u></u><u></u></span></b></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Teamleader Network & Communication Services<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><img border="0" width="117" height="21" src="cid:image001.png@01D03BFC.334B88D0" alt="cid:image001.png@01CDEE46.D04C86D0"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">CANCOM DIDAS GmbH<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Bernerstr. 38<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">60437 Frankfurt<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Deutschland<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Phone <a href="tel:%2B49%2069%2095022-327" value="+496995022327" target="_blank">+49 69 95022-327</a><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Mobile <a href="tel:%2B49%20172%205252383" value="+491725252383" target="_blank">+49 172 5252383</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:Daniel.Schmitz@cancom.de" target="_blank"><span lang="EN-US">Daniel.Schmitz@cancom.de</span></a></span><u><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><u></u><u></u></span></u></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="http://www.cancom-didas.de/" target="_blank"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">www.cancom-didas.de</span></a></span><u><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><u></u><u></u></span></u></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#999999"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999">CANCOM DIDAS GmbH<br>Sitz der Gesellschaft: Langenfeld<br>AG Düsseldorf HRB 63231, USt-Id Nr.: DE811548338<br>Geschäftsführer: Dirk Kiefer, Thorsten Eska</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999">Diese E-Mail und alle mitgesendeten Dateien sind vertraulich und ausschließlich für den Gebrauch durch den Empfänger bestimmt!<br></span><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999">This e-mail and any files transmitted with it are confidential intended solely for the use of the addressee!</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u><u></u></span></p></div></div>______________________________<u></u><u></u>_________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/<u></u>mailma<u></u>n/listinfo/cisco-voip</a><br>
</blockquote></div></div>