<div dir="ltr">We need the job security!</div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 24, 2015 at 5:00 PM, Haas, Neal <span dir="ltr"><<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#1f497d">Sorry, “</span><span style="color:#1f497d">Seems a helpdesk admin role would have been included in the box!</span><span style="color:#1f497d">” this is Cisco we are talking about……..<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:#1f497d">Neal Haas<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jason Aarons (AM)<br>
<b>Sent:</b> Tuesday, February 24, 2015 1:56 PM<br>
<b>To:</b> Kevin Przybylowski; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> Re: [cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:#1f497d">So I HAVE to create a custom role.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Somehow I thought I was missing a built-in role. Seems a helpdesk admin role would have been included in the box!<u></u><u></u></span></p>
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<p class="MsoNormal"><b>From:</b> Kevin Przybylowski [<a href="mailto:kevinp@advancedtsg.com" target="_blank">mailto:kevinp@advancedtsg.com</a>]
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<b>Sent:</b> Tuesday, February 24, 2015 4:46 PM<br>
<b>To:</b> Jason Aarons (AM); cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> RE: Permission Information for helpdesk user to be able to add End Users in CCMAdmin<u></u><u></u></p>
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<p class="MsoNormal"><span style="color:#1f497d">Check out this doc for a custom role:
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmsys/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100_chapter_0100.html#CUCM_TK_C0C2BD4E_00" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmsys/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100_chapter_0100.html#CUCM_TK_C0C2BD4E_00</a><u></u><u></u></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jason Aarons (AM)<br>
<b>Sent:</b> Tuesday, February 24, 2015 4:31 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] Permission Information for helpdesk user to be able to add End Users in CCMAdmin<u></u><u></u></p>
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<p class="MsoNormal">I have a helpdesk user that I want to be able to add end users (non ldap). I gave him the role of Standard CCM User Management but he still can’t create end users under User Management > End Users. He is able to view existing users
but not modify.<u></u><u></u></p>
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<p class="MsoNormal">CUCM 10.5.1<u></u><u></u></p>
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<p class="MsoNormal"><img border="0" width="1158" height="239" src="cid:image001.jpg@01D0503A.3CACD7B0"><u></u><u></u></p>
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<span style="color:white">itevomcid</span> <u></u><u></u></span></p>
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