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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’ve been going with 10.6(1) and has been solid so far.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Ryan LaFountain (rlafount)<br>
<b>Sent:</b> Thursday, February 26, 2015 7:58 AM<br>
<b>To:</b> Andrew Grech; Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] UCCX 10.5(2) Bug - Presence Integration<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Hi Andrew, </span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">It looks like we did indeed make a change in UCCX 10.6(1) where CAD sends less requests to CUPS. The bug you cited is a severity 6 on CUPS to handle the situation better, but the real bug on
CAD is </span>CSCur99802 which is resolved in 10.6(1) and is a severity 3 bug. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">HTH. <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black">Thank you, <br>
<br>
Ryan LaFountain<br>
Unified Contact Center<br>
Cisco Services<br>
Direct: +1 919 392 9898<br>
Hours: M - F 9:00am - 5:00pm Eastern Time</span><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black">From:
</span></b><span style="font-family:"Calibri",sans-serif;color:black">Andrew Grech<br>
<b>Date: </b>Thursday, February 26, 2015 at 1:32 PM<br>
<b>To: </b>Cisco VoIP Group<br>
<b>Subject: </b>[cisco-voip] UCCX 10.5(2) Bug - Presence Integration<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black">Word of warning,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black">I have just upgraded from UCCX 10.5(2) integrated with IM and Presence 10.0(1) and I'm hitting bug CSCur84150 <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black">Soon as UCCX came online IM and Presence CPU spiked to 99%. Now during the day jabber will go offline and presence status will not update. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black">I hope that Cisco confirm its fixed in UCCX 10.6X... At the time I couldn't jump straight to 10.6 as version 9 required a service pack to be a supported upgrade
path. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black">This bug is currently serverity </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#444444">6 Enhancement, I believe it needs to be critical
and this why I have sent the info around.</span><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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