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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I figured it out… you kinda need to add your route group to your route list….<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Doh!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: 443.541.1518</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Chris Ward (chrward) [mailto:chrward@cisco.com]
<br>
<b>Sent:</b> Thursday, February 26, 2015 11:54 AM<br>
<b>To:</b> Bill Talley; Matthew Loraditch<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] MediaSense Configuration<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">What happens when you call the number you put in the recording profile? It should answer and record. You won’t see or hear anything. If you get a busy or reorder
tone, your routing is not setup correctly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">+Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">TME - MediaSense and Unity Connection<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Bill Talley [<a href="mailto:btalley@gmail.com">mailto:btalley@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, February 25, 2015 6:29 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> Chris Ward (chrward); <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] MediaSense Configuration<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">It should answer.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Feb 25, 2015 at 5:15 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p>
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<p><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">It is forced on, on my test phone, albeit we have it on system wide as well. I've just been trying to eliminate things.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Should the route pattern I have for the mediasense server ring busy if I dial it? I have another recording solution where the number answers in a similar setup.<o:p></o:p></span></p>
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<p><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#244061">Network Engineer</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#244061"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#244061">We
<b>understand </b>and <b>solve </b>your</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#244061">technology challenges so</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#244061">you can sell and service cars.</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#244061"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#244061"><a href="https://www.facebook.com/heliontech?ref=hl" target="_blank"><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:#0563C1">Facebook</span></a></span><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:black"> | </span><span style="color:#244061"><a href="https://twitter.com/HelionTech" target="_blank"><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:#0563C1">Twitter</span></a></span><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:black"> | </span><span style="color:#244061"><a href="https://www.linkedin.com/company/helion-technologies?trk=top_nav_home" target="_blank"><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:#0563C1">LinkedIn</span></a></span><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:black"> | </span><span style="color:#244061"><a href="https://plus.google.com/+Heliontechnologies/posts" target="_blank"><span style="font-size:7.5pt;font-family:"Calibri",sans-serif;color:#0563C1">G+</span></a><o:p></o:p></span></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:"Tahoma",sans-serif;color:black">From:</span></b><span style="font-family:"Tahoma",sans-serif;color:black"> Chris Ward (chrward) [<a href="mailto:chrward@cisco.com" target="_blank">chrward@cisco.com</a>]<br>
<b>Sent:</b> Wednesday, February 25, 2015 5:48 PM<br>
<b>To:</b> Matthew Loraditch; Bill Talley<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] MediaSense Configuration</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Also, make sure the BiB on the phones are enabled. Its disabled by default. You need to do it per device
or in the CCM service parameter.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">+Chris</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">TME - MediaSense and Unity Connection</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> cisco-voip
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Wednesday, February 25, 2015 3:54 PM<br>
<b>To:</b> Bill Talley<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] MediaSense Configuration</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ok that’s what I did and what I thought. Time to dig!</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:443.541.1518" target="_blank">443.541.1518</a></span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Bill
Talley [<a href="mailto:btalley@gmail.com" target="_blank">mailto:btalley@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, February 25, 2015 3:46 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] MediaSense Configuration</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">doh...<br>
<br>
"Make you set the source to phone preferred AND NOT gateway preferred (assuming you are using the BIB)."<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">On Wed, Feb 25, 2015 at 2:44 PM, Bill Talley <<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:black">Correct on licensing. Just went through this myself and it was really easy to setup to record forked audio. The only issue we ran into relates to securing
of the recording files. With stand alone MediaSense, users who need access to the recordings are added as API users in MS and have access to ALL recordings, not just the recordings they are a party in.<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">In CUCM you'll create a SIP trunk to MediaSense, create route pattern pointing to the trunk, create a recording profile with a DN to match the route pattern.
Then enable the BIB on the phone device and under the DN set the recording profile, recordig option and recording source on the phone. Make you set the source to phone preferred gateway preferred (assuming you are using the BIB).<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">On Wed, Feb 25, 2015 at 2:22 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>
wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Trying to setup a PoC for media sense internally to validate I can deploy at a client for recording purposes… from what I can tell licensing is honor based?<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Secondly from what I am reading this section of the documentation is all I have to do:
<a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00" target="_blank">
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00</a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Fork calls into media sense? The default rule in MS says record all audio<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Is there anything else I need to do? Trying now to figure out what logs to look at to see if it’s actually seeing anything or not, because nothing shows
up on the system.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:10.0pt;color:black">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:443.541.1518" target="_blank">443.541.1518</a></span><span style="color:black"><o:p></o:p></span></p>
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