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<div><font face="Calibri,sans-serif">Hi Andrew, </font></div>
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<div><font face="Calibri,sans-serif">It looks like we did indeed make a change in UCCX 10.6(1) where CAD sends less requests to CUPS. The bug you cited is a severity 6 on CUPS to handle the situation better, but the real bug on CAD is </font>CSCur99802 which
is resolved in 10.6(1) and is a severity 3 bug. </div>
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<div>HTH. </div>
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<div><span style="font-family: Helvetica; font-size: 12px;">Thank you, </span><br style="font-family: Helvetica; font-size: 12px;">
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<span style="font-family: Helvetica; font-size: 12px;">Ryan LaFountain</span><br style="font-family: Helvetica; font-size: 12px;">
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<span style="font-weight:bold">From: </span>Andrew Grech<br>
<span style="font-weight:bold">Date: </span>Thursday, February 26, 2015 at 1:32 PM<br>
<span style="font-weight:bold">To: </span>Cisco VoIP Group<br>
<span style="font-weight:bold">Subject: </span>[cisco-voip] UCCX 10.5(2) Bug - Presence Integration<br>
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<div>Word of warning,</div>
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<div>I have just upgraded from UCCX 10.5(2) integrated with IM and Presence 10.0(1) and I'm hitting bug CSCur84150 </div>
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<div>Soon as UCCX came online IM and Presence CPU spiked to 99%. Now during the day jabber will go offline and presence status will not update. </div>
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<div>I hope that Cisco confirm its fixed in UCCX 10.6X... At the time I couldn't jump straight to 10.6 as version 9 required a service pack to be a supported upgrade path. </div>
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<div>This bug is currently serverity <font color="#444444" face="Arial,Helvetica,sans-serif"><span style="font-size:12px;line-height:15.9996013641357px">6 Enhancement, I </span><span style="font-size:12px;line-height:15.9996004104614px">believe</span><span style="font-size:12px;line-height:15.9996013641357px"> it
needs to be critical and this why I have sent the info around.</span></font></div>
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