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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sorry the incoming phone number we want to route to a voicemail box, but only when it calls in on a specific CCX pilot # . They should be allowed to call all
other numbers and DID’s within our Call Manager.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Huff [mailto:ryanhuff@outlook.com]
<br>
<b>Sent:</b> Tuesday, March 10, 2015 10:45 AM<br>
<b>To:</b> Norm Nicholson; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri","sans-serif"">I'm not sure I correctly understand your question. Are you asking if instead of routing the calling number directly to a VM account, route to a UCCX queue trigger?<br>
<br>
Thanks,<br>
<br>
Ryan <br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri","sans-serif"">From:
<a href="mailto:norm.nicholson@kitchener.ca">norm.nicholson@kitchener.ca</a><br>
To: <a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0<br>
Date: Tue, 10 Mar 2015 14:06:21 +0000<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Great info and one more question….</span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Can we do this on specific CCX pilot # s ( they are DID’s ) verses every call this number makes to our call manager?.
</span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks</span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Huff [<a href="mailto:ryanhuff@outlook.com">mailto:ryanhuff@outlook.com</a>]
<br>
<b>Sent:</b> Tuesday, March 10, 2015 9:26 AM<br>
<b>To:</b> Norm Nicholson; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0</span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">If you have a modern CCM version (8.x or above), which I'm guessing you are indicating such by the subject line of the email, you can create a scenario where CCM can perform routing decisions
based upon the calling party number.<br>
<br>
Please review this post: <a href="http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/" target="_blank">
http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/</a> and follow the steps.
<br>
<br>
The variation that you are going to need to do though is once CCM makes a match on the
<b>calling</b> party number you'll need to translate the <b>called</b> party number to a CTI Route Point or something that forwards into the Unity VM account that you want.<br>
<br>
Thanks,<br>
<br>
Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">From: <a href="mailto:ryanhuff@outlook.com">
ryanhuff@outlook.com</a><br>
To: <a href="mailto:norm.nicholson@kitchener.ca">norm.nicholson@kitchener.ca</a>;
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Date: Tue, 10 Mar 2015 08:57:27 -0400<br>
Subject: Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri","sans-serif"">Could you tell me what version of CCM you are dealing with? If you go under Call Routing -> Translation Pattern and click "Add New", do you see "<i>Route Next
Hop By Calling Party Number</i>"?<br>
<br>
Thanks,<br>
<br>
Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">From: <a href="mailto:norm.nicholson@kitchener.ca">
norm.nicholson@kitchener.ca</a><br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Date: Tue, 10 Mar 2015 12:43:04 +0000<br>
Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX-XXXX I want that caller to go to a specific mailbox. Is this possible ?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";color:#00B050">Norm Nicholson</span></b><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";color:#00B050">Telecom Analyst</span></b><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";color:#00B050">City of Kitchener</span></b><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";color:#00B050">(519) 741-2200 x 7000</span></b><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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