<html>
<head>
<style><!--
.hmmessage P
{
margin:0px;
padding:0px
}
body.hmmessage
{
font-size: 12pt;
font-family:Calibri
}
--></style></head>
<body class='hmmessage'><div dir='ltr'>I'm not sure I correctly understand your question. Are you asking if instead of routing the calling number directly to a VM account, route to a UCCX queue trigger?<br><br>Thanks,<br><br>Ryan <br><br><br><div><hr id="stopSpelling">From: norm.nicholson@kitchener.ca<br>To: ryanhuff@outlook.com; cisco-voip@puck.nether.net<br>Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0<br>Date: Tue, 10 Mar 2015 14:06:21 +0000<br><br>
<style><!--
.ExternalClass p.ecxMsoNormal, .ExternalClass li.ecxMsoNormal, .ExternalClass div.ecxMsoNormal {
font-size:12.0pt;
font-family:"Times New Roman","serif";
}
.ExternalClass a:link, .ExternalClass span.ecxMsoHyperlink {
color:blue;
text-decoration:underline;
}
.ExternalClass span.ecxMsoHyperlinkFollowed {
color:purple;
text-decoration:underline;
}
.ExternalClass p {
font-size:12.0pt;
font-family:"Times New Roman","serif";
}
.ExternalClass p.ecxMsoAcetate, .ExternalClass li.ecxMsoAcetate, .ExternalClass div.ecxMsoAcetate {
font-size:8.0pt;
font-family:"Tahoma","sans-serif";
}
.ExternalClass p.ecxmsonormal, .ExternalClass li.ecxmsonormal, .ExternalClass div.ecxmsonormal {
font-size:12.0pt;
font-family:"Times New Roman","serif";
}
.ExternalClass p.ecxmsochpdefault, .ExternalClass li.ecxmsochpdefault, .ExternalClass div.ecxmsochpdefault {
font-size:12.0pt;
font-family:"Times New Roman","serif";
}
.ExternalClass span.ecxmsohyperlink {
}
.ExternalClass span.ecxmsohyperlinkfollowed {
}
.ExternalClass span.ecxemailstyle17 {
}
.ExternalClass p.ecxmsonormal1, .ExternalClass li.ecxmsonormal1, .ExternalClass div.ecxmsonormal1 {
font-size:11.0pt;
font-family:"Calibri","sans-serif";
}
.ExternalClass span.ecxmsohyperlink1 {
color:blue;
text-decoration:underline;
}
.ExternalClass span.ecxmsohyperlinkfollowed1 {
color:purple;
text-decoration:underline;
}
.ExternalClass span.ecxemailstyle171 {
font-family:"Calibri","sans-serif";
color:windowtext;
}
.ExternalClass p.ecxmsochpdefault1, .ExternalClass li.ecxmsochpdefault1, .ExternalClass div.ecxmsochpdefault1 {
font-size:12.0pt;
font-family:"Calibri","sans-serif";
}
.ExternalClass span.ecxBalloonTextChar {
font-family:"Tahoma","sans-serif";
}
.ExternalClass span.ecxEmailStyle30 {
font-family:"Calibri","sans-serif";
color:#1F497D;
}
.ExternalClass .ecxMsoChpDefault {
font-size:10.0pt;
}
.ExternalClass div.ecxWordSection1 {
}
--></style>
<div class="ecxWordSection1">
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;">Great info and one more question….</span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;">Can we do this on specific CCX pilot # s ( they are DID’s ) verses every call this number makes to our call manager?.
</span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;">Thanks</span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;">
<p class="ecxMsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";"> Ryan Huff [mailto:ryanhuff@outlook.com]
<br>
<b>Sent:</b> Tuesday, March 10, 2015 9:26 AM<br>
<b>To:</b> Norm Nicholson; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0</span></p>
</div>
</div>
<p class="ecxMsoNormal"> </p>
<div>
<div>
<p class="ecxMsoNormal" style="">If you have a modern CCM version (8.x or above), which I'm guessing you are indicating such by the subject line of the email, you can create a scenario where CCM can perform routing decisions based upon the
calling party number.<br>
<br>
Please review this post: <a href="http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/" target="_blank">
http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/</a> and follow the steps.
<br>
<br>
The variation that you are going to need to do though is once CCM makes a match on the
<b>calling</b> party number you'll need to translate the <b>called</b> party number to a CTI Route Point or something that forwards into the Unity VM account that you want.<br>
<br>
Thanks,<br>
<br>
Ryan</p>
<div>
<div class="ecxMsoNormal" style="text-align:center;" align="center">
<hr id="ecxstopSpelling" align="center" size="2" width="100%">
</div>
<p class="ecxMsoNormal" style="">From: <a href="mailto:ryanhuff@outlook.com">
ryanhuff@outlook.com</a><br>
To: <a href="mailto:norm.nicholson@kitchener.ca">norm.nicholson@kitchener.ca</a>;
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Date: Tue, 10 Mar 2015 08:57:27 -0400<br>
Subject: Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0</p>
<div>
<p class="ecxMsoNormal" style="">Could you tell me what version of CCM you are dealing with? If you go under Call Routing -> Translation Pattern and click "Add New", do you see "<i>Route Next Hop By Calling Party Number</i>"?<br>
<br>
Thanks,<br>
<br>
Ryan<br>
<br>
</p>
<div>
<div class="ecxMsoNormal" style="text-align:center;" align="center">
<hr id="ecxstopSpelling" align="center" size="2" width="100%">
</div>
<p class="ecxMsoNormal" style="">From: <a href="mailto:norm.nicholson@kitchener.ca">
norm.nicholson@kitchener.ca</a><br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Date: Tue, 10 Mar 2015 12:43:04 +0000<br>
Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0</p>
<div>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal">I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX-XXXX I want that caller to go to a specific mailbox. Is this possible ?</p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal">Thanks</p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"><b><span style="color:#00B050;">Norm Nicholson</span></b></p>
<p class="ecxmsonormal"><b><span style="color:#00B050;">Telecom Analyst</span></b></p>
<p class="ecxmsonormal"><b><span style="color:#00B050;">City of Kitchener</span></b></p>
<p class="ecxmsonormal"><b><span style="color:#00B050;">(519) 741-2200 x 7000</span></b></p>
<p class="ecxmsonormal"> </p>
<p class="ecxmsonormal"> </p>
</div>
<p class="ecxMsoNormal"><br>
_______________________________________________ cisco-voip mailing list <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
</div>
<p class="ecxMsoNormal"><br>
_______________________________________________ cisco-voip mailing list <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
</div>
</div>
</div></div> </div></body>
</html>