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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Check your NTP server’s status ‘utils ntp status’ – if any are inaccessible, remove them. Also ‘utils diagnose test’ is good to run as well.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Tuesday, March 10, 2015 1:06 AM<br>
<b>To:</b> Andrew Grech<br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...<o:p></o:p></span></p>
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<p class="MsoNormal">Well, that didn't work... SFTP'd the ISO to the box, same error...<o:p></o:p></p>
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<p class="MsoNormal">Same error message...<o:p></o:p></p>
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<p class="MsoNormal">Jonathan<o:p></o:p></p>
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<p class="MsoNormal">On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">It is re-running after SFTPing from a Windows box (FreeFTPd)...<span class="hoenzb"><span style="color:#888888"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="color:#888888">Jonathan<o:p></o:p></span></p>
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<p class="MsoNormal">On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <<a href="mailto:agrech88@gmail.com" target="_blank">agrech88@gmail.com</a>> wrote:<o:p></o:p></p>
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<p>Hi john, I've had a ISO from Linux to prime with bad permissions and had this error<o:p></o:p></p>
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<p class="MsoNormal">On 10/03/2015 1:13 PM, "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">OK, let me try via SFTP (Windows box)... see what happens...<o:p></o:p></p>
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<p class="MsoNormal">Jonathan<o:p></o:p></p>
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<p class="MsoNormal">On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see.<o:p></o:p></p>
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<p class="MsoNormal">Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh.<o:p></o:p></p>
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<p class="MsoNormal">On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Getting error: <o:p></o:p></p>
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<p class="MsoNormal">Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning
properly.<o:p></o:p></p>
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<p class="MsoNormal">Tried upgrade from to 10.0.1 and 10.5.1, same errors...<o:p></o:p></p>
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<p class="MsoNormal">I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior...<o:p></o:p></p>
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<p class="MsoNormal">Any ideas?<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888">Jonathan<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">_______________________________________________<br>
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