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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Do you still need to paid version of VMware to use PDC?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Tommy<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#3C61AF'>Tommy Schlotterer</span></b><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#3C61AF'> </span><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#ECA83C'>| </span><span 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style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jonathan Charles<br><b>Sent:</b> Wednesday, March 11, 2015 2:56 PM<br><b>To:</b> Ryan Huff<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>OK, so just an update for anyone else having this problem... I used Prime Collaboration Deployment 10.5.2 and the upgrade worked fine... it was actually really easy.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>One caveat though, you must install the <span style='font-size:9.5pt'>ciscocm.version3-keys.cop.sgn update prior to attempting the upgrade.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:9.5pt'>I used the same UCSInstall_UCOS_10.5.1.10000-7.sgn.iso file I was trying to use before... no idea why it worked with PCD.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:9.5pt'>PCD is really easy to setup and use too.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:9.5pt'>Jonathan</span><o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><p class=MsoNormal>Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be the way to go... let me try it... see what it does...<span class=hoenzb><span style='color:#888888'><o:p></o:p></span></span></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='color:#888888'>J<o:p></o:p></span></p></div></div><div><div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Martin,<br><br>I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and it went off without a hitch. <br><br>Thanks,<br><br>Ryan<br><br><o:p></o:p></p><div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal>From: <a href="mailto:ms@bilobit.com" target="_blank">ms@bilobit.com</a><br>To: <a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>; <a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a><br>CC: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...<br>Date: Tue, 10 Mar 2015 16:32:28 +0000<o:p></o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>At the moment i have the same problem with a jump upgrade from 7.1.3.10000-11 to 10.5.2. It also does not work to 10.5.1.</span><o:p></o:p></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>The same: Removed all subs, all network etc. is ok, NTP reachable and synchronized and so on.</span><o:p></o:p></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>*arghl*</span><o:p></o:p></p><p><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Von:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>Im Auftrag von </b>Jonathan Charles<br><b>Gesendet:</b> Dienstag, 10. März 2015 16:23<br><b>An:</b> Ryan Huff<br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Betreff:</b> Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...</span><o:p></o:p></p></div></div><p> <o:p></o:p></p><div><p>It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K...<o:p></o:p></p><div><p> <o:p></o:p></p></div><div><p>I have rebooted it dozens of times... there is just one server (I have removed the other subs)...<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>Jonathan<o:p></o:p></p></div></div><div><p> <o:p></o:p></p><div><p>On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p style='margin-bottom:12.0pt'>In your email below it seemed you were trying an update from 10.0.1 to 10.5.1<br><br>If you are coming <b>FROM</b> 9.1.2, you may be hitting this bug <a href="https://tools.cisco.com/bugsearch/bug/CSCup45923" target="_blank">https://tools.cisco.com/bugsearch/bug/CSCup45923</a><br><br>On page 3 of the 9.1.2 SU2 release notes (<a href="http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf" target="_blank">http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf</a>) it warns of this bug. The reported work around is to go directly to 10.5.1. <br><br>f you are suggesting that you are still receiving the unknown error when trying to directly upgrade 9.1.2 <b>TO</b> 10.5.1, then I'd go ahead and raise a TAC case. <br><br>If this isn't a production cluster or I didn't mind taking it down, I'd reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got the error, I'd raise a TAC case.<br> <br>Thanks,<br><br>Ryan <o:p></o:p></p><div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p>Date: Tue, 10 Mar 2015 09:41:10 -0500<br>Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...<br>From: <a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a><br>To: <a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a><br>CC: <a href="mailto:agrech88@gmail.com" target="_blank">agrech88@gmail.com</a>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></p><div><div><p> <o:p></o:p></p><div><p>I applied the RSA cop file... the version from is 9.1.2.11900-12 <o:p></o:p></p><div><p> <o:p></o:p></p></div><div><p>I have tried going to:<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>10.0.1.11900-2<o:p></o:p></p></div><div><p>10.5.1.10000-7<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>Same errors every time.<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>All of them are the non-bootable ISO.<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>Jonathan<o:p></o:p></p></div></div><div><p> <o:p></o:p></p><div><p>On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Jonathan,<br>Have you applied any other cop or engineering special files besides the version 3 keys?<br>Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted)<br>Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go to?<br>If you do a "show version active" on all the cluster nodes; what do you see? Is it the same on all nodes?<br>I assume you tried to download a new image file from CCO and use that?<br>Thanks,<br>Ryan<o:p></o:p></p><div><div><p><br><br>-------- Original Message --------<br>From: Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>Sent: Tuesday, March 10, 2015 01:30 AM<br>To: Andrew Grech <<a href="mailto:agrech88@gmail.com" target="_blank">agrech88@gmail.com</a>><br>Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...<br>CC: Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><o:p></o:p></p><div><p>Well, that didn't work... SFTP'd the ISO to the box, same error...<o:p></o:p></p><div><p> <o:p></o:p></p></div><div><p>Same error message...<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>Jonathan<o:p></o:p></p></div></div><div><p> <o:p></o:p></p><div><p>On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><p>It is re-running after SFTPing from a Windows box (FreeFTPd)...<o:p></o:p></p><div><p><span style='color:#888888'> </span><o:p></o:p></p></div><div><p><span style='color:#888888'> </span><o:p></o:p></p></div><div><p><span style='color:#888888'>Jonathan</span><o:p></o:p></p></div></div><div><div><div><p> <o:p></o:p></p><div><p>On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <<a href="mailto:agrech88@gmail.com" target="_blank">agrech88@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Hi john, I've had a ISO from Linux to prime with bad permissions and had this error<o:p></o:p></p><div><div><div><p>On 10/03/2015 1:13 PM, "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><p>OK, let me try via SFTP (Windows box)... see what happens...<o:p></o:p></p><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>Jonathan<o:p></o:p></p></div></div><div><p> <o:p></o:p></p><div><p>On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <<a href="mailto:wokka@justfamily.org" target="_blank">wokka@justfamily.org</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><p>Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see.<o:p></o:p></p><div><p> <o:p></o:p></p></div><div><p>Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh.<o:p></o:p></p></div></div><div><p> <o:p></o:p></p><div><div><div><p>On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p>Getting error: <o:p></o:p></p><div><p> <o:p></o:p></p></div><div><div><p> <o:p></o:p></p></div><div><p>Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly.<o:p></o:p></p></div></div><div><p> <o:p></o:p></p></div><div><p>Tried upgrade from to 10.0.1 and 10.5.1, same errors...<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior...<o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p> <o:p></o:p></p></div><div><p>Any ideas?<o:p></o:p></p></div><div><p><span style='color:#888888'> </span><o:p></o:p></p></div><div><p><span style='color:#888888'> </span><o:p></o:p></p></div><div><p><span style='color:#888888'> </span><o:p></o:p></p></div><div><p><span style='color:#888888'>Jonathan</span><o:p></o:p></p></div></div><p> <o:p></o:p></p></div></div><p>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p> <o:p></o:p></p></div></blockquote></div><p> <o:p></o:p></p></div><p><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div></div></div></blockquote></div><p> <o:p></o:p></p></div></div></div></blockquote></div><p> <o:p></o:p></p></div></div></div></blockquote></div><p> <o:p></o:p></p></div></div></div></div></div></div></blockquote></div><p> <o:p></o:p></p></div></div></div></div></div></div></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>