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</o:shapelayout></xml><![endif]--></head><body lang=IT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Hi Ryan, Phone1 and Phone2 works great until the ATA190 is registered to the CUCM node.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>No problem with Layer1/2.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Going to GUI the configuration of the ATA190 downloaded from the tftp seems perfect!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>The problem is that I don’t have another ATA190 Spare to test.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Thank you for the Answer!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Alessandro<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Ryan Huff [mailto:ryanhuff@outlook.com] <br><b>Inviato:</b> luned́ 23 marzo 2015 14:20<br><b>A:</b> Alessandro Bertacco; cisco-voip@puck.nether.net<br><b>Oggetto:</b> RE: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Calibri",sans-serif'>I've used the ATA190 and it's family of 18X pretty often. In the case of the SIP devices like the 190 or 187 I have always been able to use the default SIP Profile settings; of course I'm generally dealing with vanilla networks and CCM's built very closely to the SRND.<br><br>Here is where I would start (if you haven't already):<br><br>What do you have the <i>device security mode</i> set to? If you have it set to Authenticated or Encrypted but it has not received a CTL file, the phone will attempt registration up to four times to make a secure connection.<br><br>Are the MAC addresses for <i>Phone 1</i> and <i>Phone 2</i> correct (<i>Phone 2</i> will usually loose the first two characters and append a 01 at the end of the device name). If you support auto registration, remove the devices and let them auto register and see if they stabilize.<br><br>Any layer 1/2 issues (change out the patch cable, check the connection into the switchport ... etc)? Do you see any interface drops on the switchport? Is the switchport full duplex 10/100 or 10/1000? Have you shut/no shut the port just to see if clearing the port helps?<br><br>Go through the IVR menu on the ATA itself and verify that it reports all the same settings that you CCM device configs show. <a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/190/1_0/english/administration/guide/sip/ATA190/a190_agBcd.html" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/190/1_0/english/administration/guide/sip/ATA190/a190_agBcd.html</a><br><br>Thanks,<br><br>Ryan <o:p></o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Calibri",sans-serif'><hr size=2 width="100%" align=center id=stopSpelling></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-GB style='font-family:"Calibri",sans-serif'>From: </span><span style='font-family:"Calibri",sans-serif'><a href="mailto:bertacco.alessandro@alice.it"><span lang=EN-GB>bertacco.alessandro@alice.it</span></a></span><span lang=EN-GB style='font-family:"Calibri",sans-serif'><br>To: </span><span style='font-family:"Calibri",sans-serif'><a href="mailto:cisco-voip@puck.nether.net"><span lang=EN-GB>cisco-voip@puck.nether.net</span></a></span><span lang=EN-GB style='font-family:"Calibri",sans-serif'><br>Date: Mon, 23 Mar 2015 11:28:44 +0100<br>Subject: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'>Hi Guys,</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'> ATA190 FW version 1.1.2.(005) with CUCM 10.5.2.10000-5, de-register randomly, and need to reboot the device to re-register again on the CUCM.</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'> </span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'>Anyone as the same issue? Do you use a special SIP Device profile changing some timings, or you are using standard SIP Device Profile?</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'> </span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'>Thank you all</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'> </span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'>Regards</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'> </span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:#1F497D'>Alessandro Bertacco</span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Calibri",sans-serif'> </span><span style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif'><br></span><span lang=EN-GB style='font-family:"Calibri",sans-serif'>_______________________________________________ cisco-voip mailing list </span><span style='font-family:"Calibri",sans-serif'><a href="mailto:cisco-voip@puck.nether.net"><span lang=EN-GB>cisco-voip@puck.nether.net</span></a></span><span style='font-family:"Calibri",sans-serif'> </span><span style='font-family:"Calibri",sans-serif'><a href="https://puck.nether.net/mailman/listinfo/cisco-voip"><span lang=EN-GB>https://puck.nether.net/mailman/listinfo/cisco-voip</span></a></span><span lang=EN-GB style='font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div></div></div></body></html>