<div dir="ltr"><div>Hi All</div><div> </div><div>Thanks for your responses, I should have been more clear, I was referring to a virtualised install on UCS servers already. I have always followed the compatibility matrix and recently upgraded a 8.5.1 on UCS to 10.5 using an interim step of 9.1.2, however my colleague then claimed he had tested in a lab upgrade direct from 8.5 to 10.5.2 SU1 and pointed me to the second section in my original email Version and Description which is taken from the 10.5.2 SU1 release notes.</div><div> </div><div>Now looking at the PCD notes that Dan has put in the link, I can see it states the following</div><div> </div><div>Upgrading from Releases 6.1(5), 7.1(3), 7.1(5), 8.0(1-3), 8.5(1), 8.6(1-2), 9.0(1), 9.1(1-2) </div><div><ol><li style="line-height:1.2em;margin-top:0.5em;margin-bottom:0.5em"><a name="CUCM_RF_UCFDEA3F_00__li_F95FD08866DA4C6AB06DC9A796E5665F"></a> If you currently have Releases 6.1(5), 7.1(3), 7.1(5), 8.0(1–3), 8.5(1), 8.6(1–2), 9.0(1), 9.1(1–2) installed, you do not need to upgrade to an intermediate release. Complete the migration in the following stages: </li></ol></div><div style="line-height:1.2em;margin-top:0.5em;margin-bottom:0.5em">So I guess the question is this also supported on a traditional style upgrade already on UCS or just when using PCD?</div><div style="line-height:1.2em;margin-top:0.5em;margin-bottom:0.5em"> </div><div style="line-height:1.2em;margin-top:0.5em;margin-bottom:0.5em">Obviously with changing OVA specs etc, prior to upgrade.</div><div class="gmail_extra"><br><div class="gmail_quote">On 27 March 2015 at 15:39, Daniel Pagan <span dir="ltr"><<a href="mailto:dpagan@fidelus.com" target="_blank">dpagan@fidelus.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Adding to Neal’s comments, you might find the following documentation helpful:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Cisco Live: Best Practices for Migrating to CUCM 10.5<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><a href="https://clnv.s3.amazonaws.com/2014%2Fusa%2Fpdf%2FBRKUCC-2011.pdf?Expires=1427481707&AWSAccessKeyId=AKIAJO3XQSJMRXKWDHZQ&Signature=ZqJonKRBn4Tlw9mXHoxg7d9RUUY%3D" target="_blank">https://clnv.s3.amazonaws.com/2014%2Fusa%2Fpdf%2FBRKUCC-2011.pdf?Expires=1427481707&AWSAccessKeyId=AKIAJO3XQSJMRXKWDHZQ&Signature=ZqJonKRBn4Tlw9mXHoxg7d9RUUY%3D</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">The first few sections in this doc might be helpful as well.<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ucmapMigrate/10_5_1/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051_chapter_01.html" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ucmapMigrate/10_5_1/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051_chapter_01.html</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">As Neal mentioned, you have to keep in mind that 10.5 is VM only and, while a direct RU upgrade from 8.5 to 10.5 is possible, you also need to consider the hardware
requirements of 10.5 as well. Check out the 10.5 OVA specifications here:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><a href="http://www.cisco.com/web/software/283088407/112975/cucm.ova.README.txt" target="_blank">http://www.cisco.com/web/software/283088407/112975/cucm.ova.README.txt</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">But to the steps mentioned below, this description sounds more like a Jump Upgrade procedure, which I understand is only required when upgrading from CUCM
6.x/7.1(5), not CUCM 8.5.<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">So for the 8.5 to 10.5 upgrade – It seems the most straight forward method, assuming you’re on an MCS server, would be to
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><span>1)<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">DRS restore your 8.5 cluster to a virtualized environment built out on a v8.5 OVA template.<u></u><u></u></span></p>
<p><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">++ I’ve read that 8.5 won’t install on a v10 OVA template. Have I tried this myself? No. Should easy enough to test though. If it doesn’t, I’d imagine
it’s due to disk sizing requirements for the user node specs.<u></u><u></u></span></p>
<p><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><span>2)<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Use LCU to gather your license information pre-upgrade<u></u><u></u></span></p>
<p><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><span>3)<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Refresh Upgrade from virtual 8.5 on UCS directly to 10.5 manually without PCD – requires the keys.cop and refresh_upgrade files. Last I checked you
cannot upgrade from 8.5 to 10.5 via PCD.<u></u><u></u></span></p>
<p><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">++ I’d suggest reviewing the v10 OVA readme file and make sure you’re virtual machine specs and reservations are sufficient for the upgrade. Update if
necessary – careful with disk resizing – there’s a recent thread on this topic alone.<u></u><u></u></span></p>
<p><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><span>4)<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal">
</span></span></span><u></u><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Submit a license request gathered from PLM – you’ll have a 60 day grace period.<u></u><u></u></span></p>
<p><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">++ At this point you should be on 10.5 with proper CPU and memory specifications and reservations, but your virtual disks will still be the 8.5 provisioned
specs. Having 2x80GB drives on CUCM 10.5 is supported and it runs just fine.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">My suggestion would be to review all the migration and upgrade documentation you can find and review it. This might also help:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">MCS to UCS – Slides 70 and higher might be most helpful:<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><a href="http://stor.balios.net/Live2012/BRKUCC-2011.pdf" target="_blank">http://stor.balios.net/Live2012/BRKUCC-2011.pdf</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Also keep in mind that live MOH audio sources via USB are not supported in 10.5 – you’ll need an alternate, IOS based solution for this.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">Another caveat to keep in mind is Unity Connection and AXL synchronization – this will break unless you’re on Unity Connection 8.6 SU5 or a higher ES. If you
patch to 8.6SU5 then be aware of CSCuq63776 – it’s pretty critical and you’re pretty much guaranteed to hit this after a SU5 patch. The latest CUC ES is 163 and includes a fix for this defect in addition to the BASH vulnerability patch and the fix for AXL.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">I hope someone corrects any mistakes I made above and hope this helps.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt">- Dan<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(64,64,64);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:rgb(225,225,225) currentColor currentColor;padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;font-size:11pt">From:</span></b><span style="font-family:"Calibri",sans-serif;font-size:11pt"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Haas, Neal<br>
<b>Sent:</b> Friday, March 27, 2015 10:41 AM<br>
<b>To:</b> 'Andrew Grech'; Nick<span><br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5<u></u><u></u></span></span></p>
</div>
</div><span>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt">10.5 is VM only, 8.6.1 usually was MCS hardware.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt">To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<div style="border-width:medium medium 1.5pt;border-style:none none solid;border-color:currentColor currentColor windowtext;padding:0in 0in 1pt">
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
</div>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt">Neal Haas<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri",sans-serif;font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-family:"Tahoma",sans-serif;font-size:10pt">From:</span></b><span style="font-family:"Tahoma",sans-serif;font-size:10pt"> cisco-voip [</span><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><span style="font-family:"Tahoma",sans-serif;font-size:10pt">mailto:cisco-voip-bounces@puck.nether.net</span></a><span style="font-family:"Tahoma",sans-serif;font-size:10pt">]
<b>On Behalf Of </b>Andrew Grech<br>
<b>Sent:</b> Friday, March 27, 2015 7:30 AM<br>
<b>To:</b> Nick<br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p>Supported vs the system will upgrade are two different things.<u></u><u></u></p>
</span><div><span>
<p class="MsoNormal">On 27/03/2015 1:51 AM, "Nick" <<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>> wrote:<u></u><u></u></p>
</span><div><span>
<div>
<p class="MsoNormal">Hi All<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</span><div>
<div><span>
<h3>Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1<u></u><u></u></h3>
</span><div>
<div>
<h4> <u></u><u></u></h4>
<table border="0" cellspacing="3" cellpadding="0">
<tbody>
<tr>
<td style="padding:0.75pt">
<p class="MsoNormal"><img width="28" height="25" alt="http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif" src="http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif" border="0"><br>
<b>Note</b><u></u><u></u></p>
</td>
<td style="padding:0.75pt">
<p class="MsoNormal"><u></u> <u></u></p>
<div align="center" class="MsoNormal" style="text-align:center">
<hr width="100%" size="3" align="center">
</div>
<p class="MsoNormal">If your release is not listed in the following table, find the upgrade path from your current release to a listed release in
<cite>Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier</cite> at
<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf" target="_blank">
<span style="color:rgb(0,102,204)">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf</span></a>.
<u></u><u></u></p>
<div align="center" class="MsoNormal" style="text-align:center">
<hr width="100%" size="3" align="center">
</div>
<p align="center" class="MsoNormal" style="text-align:center"><u></u> <u></u></p>
</td>
</tr>
</tbody>
</table><div><div class="h5">
<div>
<p class="MsoNormal"><a name="14c5be3f5b037779_14c56c80b727b606_CUCM_RF_U33ADB96_00__ta"></a><span><u></u> <u></u></span></p>
<table width="90%" style="width:90%" border="1" cellspacing="0" cellpadding="0" summary="">
<thead>
<tr>
<td style="padding:1.8pt;border:currentColor">
<p align="center" class="MsoNormal" style="text-align:center">Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1
<u></u><u></u></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.8pt">
<p align="center" style="text-align:center"><b>10.5(2)SU1 <u></u><u></u></b></p>
</td>
</tr>
</thead>
<tbody>
<tr>
<td valign="top" style="padding:1.8pt">
<p>10.5.2.11900-3 <u></u><u></u></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.8pt">
<p>Active <u></u><u></u></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.8pt">
<p>February 24, 2015 <u></u><u></u></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.8pt">
<p>Direct Upgrade: <u></u><u></u></p>
<p>10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1),
<u></u><u></u></p>
<p>8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a),
<u></u><u></u></p>
<p>8.6(2), 8.6(1a), 8.6(1) <u></u><u></u></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.8pt">
<p>Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details)
<u></u><u></u></p>
<p>8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, <u></u><u></u></p>
<p>8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), <u></u><u></u></p>
<p>8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), <u></u><u></u></p>
<p>7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), <u></u><u></u></p>
<p>7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), <u></u><u></u></p>
<p>7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), <u></u><u></u></p>
<p>7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, <u></u><u></u></p>
<p>7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, <u></u><u></u></p>
<p>6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4) <u></u><u></u></p>
</td>
</tr>
</tbody>
</table>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">However in the Read Me notes for 10.5.2 Su1 it states the following<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p><span style="font-family:"MS Gothic""> </span><u></u><u></u></p>
<p><b><span style="font-size:24pt">Version and Description<u></u><u></u></span></b></p>
<p>This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU.
<u></u><u></u></p>
<p><b><span style="font-size:7.5pt">Note<u></u><u></u></span></b></p>
<p>You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x,
and 9.x need to be requested via PUT (<a href="http://www.cisco.com/upgrade" target="_blank">www.cisco.com/upgrade</a>) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Anyone know if he just got lucky or if that is now supported?<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Regards<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Nick<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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