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<div>Do you have any SDL Links going out of services? Are you clustering over a WAN?</div>
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<div>Temp Fail could be the result of two devices registered to different nodes on an active call when the SDL Link (tcp 8002) between those nodes goes down. </div>
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<div>file view activelog syslog/CiscoSyslog</div>
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<div>HTH,<br>
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<div>—</div>
<div>Adam </div>
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<span style="font-weight:bold">From: </span>Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu">lisa.notarianni@scranton.edu</a>><br>
<span style="font-weight:bold">Date: </span>Monday, March 30, 2015 at 4:48 PM<br>
<span style="font-weight:bold">To: </span>Cisco List <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<span style="font-weight:bold">Subject: </span>[cisco-voip] Temp Fail since upgrade<br>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 10.5.1.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">We have experienced 2 intermittent outbound calling issues:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">1.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span></span><!--[endif]--><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">“Temp Fail” shows on phone display and only option on phone button is “End Call”<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><span style="mso-list:Ignore">2.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span></span><!--[endif]--><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Outbound callers dial a number and hear nothing but notice the phone display says “Connected”. Caller cannot hear anything. Person
they called cannot hear anything.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:.5in"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">***These issues are only intermittent.***<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">We had no issues before the upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Is anyone experiencing the similar issues?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Thank you in advance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
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