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<div>That's my understanding as well. Thanks for the confirmation!<br>
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<div><b style="background-color: rgba(255, 255, 255, 0);">Hank Keleher</b></div>
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On Apr 15, 2015, at 21:03, Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com">Dennis.Heim@wwt.com</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">2016 is last day of tac support for the 2800’s. Technically any code upgrade requires proper support. Ironically, the 1800/2800/3800 series lacked the ability
to lock the ios by feature set other than say gatekeeper. When the G2’s came out we got feature locking. Then by around 15.2 we went back to right to use licenses because it was such a pain to administrator for all parties involved. Customers are still required
legally to purchase the licenses.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">In your scnerio.. they need to have purchased the voice feature set. Then the devices need to be under support to be entitled to any version of IOS. That is my
take on this scenario.<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Dennis Heim | Emerging Technology Architect (Collaboration)</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">World Wide Technology, Inc. | +1 314-212-1814<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><a href="https://twitter.com/CollabSensei"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;text-decoration:none"><image001.png></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><a href="xmpp:dennis.heim@wwt.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><image002.png></span></a><a href="tel:+13142121814"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><image003.png></span></a><a href="sip:dennis.heim@wwt.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><image004.png></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D">"Innovation happens on project squared" --
<a href="http://www.projectsquared.com/"><span style="color:#0563C1">http://www.projectsquared.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue"><a href="https://wwt.webex.com/meet/dennis.heim"><span style="color:#0563C1">Click here to join me in my Collaboration Meeting Room</span></a></span></u><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Hank Keleher (AM)<br>
<b>Sent:</b> Wednesday, April 15, 2015 4:54 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] License requirements to upgrade from 12.4 to 15<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">I have a customer with 18 2800 voice gateways in production and 5 cold spares. Are they required to purchase a license in order to upgrade from 12.4 to 15 for the
base and/or voice features?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">For the cold spares would they need to have those under SmartNET in order to swap them out with a failed router or can they be upgraded and license transferred in
the event of a failure?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Hank<o:p></o:p></span></p>
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<font color="white">itevomcid</font> </div>
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