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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'>What about the incoming Transport Type in the SIP Trunk Security Profile?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'>Under System | Security | SIP Trunk Security Profile<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'>The incoming transport should be set to “UDP” for FAX servers utilising the Brooktrout SR140 integration.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'>Dana<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Haas, Neal<br><b>Sent:</b> Friday, 1 May 2015 8:48 AM<br><b>To:</b> 'Charles Goldsmith'<br><b>Cc:</b> Cisco VOIP<br><b>Subject:</b> Re: [cisco-voip] CUCM 10.5 and OpenText 10.6<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoPlainText><span lang=EN-US>Here is what the Config is for our Fax server, I am not a SIP config guy so much, I just know that the PING option is new and it has helped us out a lot. Not all SIP devices like the Ping option…..<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><img border=0 width=826 height=590 id="Picture_x0020_1" src="cid:image001.png@01D083F0.D5A192F0"><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><img border=0 width=800 height=770 id="Picture_x0020_2" src="cid:image002.png@01D083F0.D5A192F0"><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><img border=0 width=853 height=764 id="Picture_x0020_3" src="cid:image003.png@01D083F0.D5A192F0"><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><img border=0 width=997 height=346 id="Picture_x0020_4" src="cid:image004.png@01D083F0.D5A192F0"><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Neal Haas<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>-----Original Message-----<br>From: Charles Goldsmith [<a href="mailto:wokka@justfamily.org">mailto:wokka@justfamily.org</a>] <br>Sent: Thursday, April 30, 2015 3:36 PM<br>To: Haas, Neal<br>Cc: Countryman, Edward; Cisco VOIP<br>Subject: Re: [cisco-voip] CUCM 10.5 and OpenText 10.6<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>There are no timers in the SIP trunk, but the SIP Profile has several.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Please let us know which timer you find that resolves this? I have a customer that will be going to 10.5 soon and are using RightFax.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Also, RightFax has some good documentation and support, they may have this already covered.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>On Thu, Apr 30, 2015 at 4:33 PM, Haas, Neal <<a href="mailto:nhaas@co.fresno.ca.us"><span style='color:windowtext;text-decoration:none'>nhaas@co.fresno.ca.us</span></a>> wrote:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We had the same thing with our Accuroute Fax server. We called TAC and <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> it was the time out on the SIP trunk needed to be increased. As soon <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> as we called in the TAC person had us fixed up in minutes.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> I don’t know the exact thing that had to be changed; the guy that did <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> the work is out this week.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> If you have 79XX phones, update the COP file for your phones, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> transfers while on a call with a head set are broken. Calls will just <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> drop with a transfer……<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Neal Haas<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net"><span style='color:windowtext;text-decoration:none'>mailto:cisco-voip-bounces@puck.nether.net</span></a>] On Behalf <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Of Countryman, Edward<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Thursday, April 30, 2015 3:06 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Cisco VOIP<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: [cisco-voip] CUCM 10.5 and OpenText 10.6<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We have had right fax 10.5 up and running with a SIP trunk from our <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> CUCM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 8.6.2 environment for a while now.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This past weekend we updated to CUCM 10.5.2 and are no longer able to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> fax out from RF.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From the trace, the SIP call appears to fail with the following error <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> after the INVITE<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 488 Not Acceptable Here<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Do would anything have changed in 10.5 to possibly be causing this? Weird<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> thing is the inbound faxes are working fine.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>> _______________________________________________<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> cisco-voip mailing list<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:cisco-voip@puck.nether.net"><span style='color:windowtext;text-decoration:none'>cisco-voip@puck.nether.net</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip"><span style='color:windowtext;text-decoration:none'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>><o:p> </o:p></span></p></div></body></html>