<div dir="ltr">Seems pretty neat, but haven't heard of this.</div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div></div>
<br><div class="gmail_quote">On Tue, May 5, 2015 at 10:28 PM, Terry Cheema <span dir="ltr"><<a href="mailto:terry.cheema@gmail.com" target="_blank">terry.cheema@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>Someone once mentioned (not on the list) they have this automation setup using Mitel CIM for user AD pwd reset.<br><br>I was just wondering if anyone has done/seen with the UCCE and if they can share the insight at a high level on whats involved if at all possible? <br><br>User dials out the help desk number to reset the pwd in AD, UCCE runs the script, verifies user details, creates a workflow in the ticketing system, resets the AD account and plays back the temp pwd to the user (or text it back to the corporate mobile - I know it will further complicate and will need a SMS gateway)<br></div><div><br>Any thoughts?<span class="HOEnZb"><font color="#888888"><br></font></span></div><span class="HOEnZb"><font color="#888888"><div><br></div></font></span></div><span class="HOEnZb"><font color="#888888">-Terry<br></font></span></div>
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