<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body dir="auto">
<div>Thanks Kevin for the info. I do wonder who the get to test new products before the release them, this seems such a simple request.<br>
<br>
<br>
<div>Matthew</div>
</div>
<div><br>
On 8 May 2015, at 16:47, Kevin Przybylowski <<a href="mailto:kevinp@advancedtsg.com">kevinp@advancedtsg.com</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div>
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Take a look at the post below in the link, doesn’t look like it’s possible to resize that particular box yet – I tested in my lab and the gadget height parameter was ignored for me as well:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I was actually working with TAC on a performance issue with some finesse clients and they pointed me to this link:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="https://communities.cisco.com/message/171139">https://communities.cisco.com/message/171139</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Matthew Collins<br>
<b>Sent:</b> Friday, May 08, 2015 8:35 AM<br>
<b>To:</b> Cisco VoIP Group (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] UCCX Finesse TeamPerformance Gadget height?<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Anyone know of a way to change the height on the default supervisor Team Performance gadget within the UCCX finesse desktop layout. (UCCX v10.6(1))<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"><tabs><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <tab><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <id>manageTeam</id><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <label>finesse.container.tabs.supervisor.manageTeamLabel</label><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <columns><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <column><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <gadgets><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <gadget>/desktop/gadgets/TeamPerformance.jsp</gadget><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> </gadgets><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> </column><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> </columns><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> </tab><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:black"> <tab><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Currently the gadget can only show about 6 agents without having to scroll down within the gadget when the rest of the screen is empty. In most of the other gadgets height seems to be a parameter
and I have successfully changed these to show all the agents without have to scroll down within the gadget.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">I have tried to add
</span><span lang="EN-GB" style="font-size:9.0pt;color:black">?gadgetHeight=450</span><span lang="EN-GB" style="color:#1F497D"> after the
</span><span lang="EN-GB" style="font-size:9.0pt;color:black">TeamPerformance.jsp
</span><span lang="EN-GB" style="color:#1F497D">but this doesn’t seem to have any effect. Any help very much appreciated.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#009DB1;mso-fareast-language:EN-GB">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#009DB1;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#009DB1;mso-fareast-language:EN-GB">Matthew Collins
<o:p></o:p></span></p>
</div>
</div>
</blockquote>
</body>
</html>