<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-GB" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Anyone know of a way to change the height on the default supervisor Team Performance gadget within the UCCX finesse desktop layout. (UCCX v10.6(1))<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"><tabs><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <tab><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <id>manageTeam</id><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <label>finesse.container.tabs.supervisor.manageTeamLabel</label><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <columns><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <column><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <gadgets><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <gadget>/desktop/gadgets/TeamPerformance.jsp</gadget><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </gadgets><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </column><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </columns><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </tab><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> <tab><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Currently the gadget can only show about 6 agents without having to scroll down within the gadget when the rest of the screen is empty. In most of the other gadgets height seems to be a parameter and I have successfully
changed these to show all the agents without have to scroll down within the gadget.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have tried to add </span><span style="font-size:9.0pt;color:black">?gadgetHeight=450</span><span style="color:#1F497D"> after the
</span><span style="font-size:9.0pt;color:black">TeamPerformance.jsp </span><span style="color:#1F497D">but this doesn’t seem to have any effect. Any help very much appreciated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#009DB1;mso-fareast-language:EN-GB">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#009DB1;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#009DB1;mso-fareast-language:EN-GB">Matthew Collins
<o:p></o:p></span></p>
</div>
</body>
</html>