<div dir="ltr">Is there a way to automatically have Finesse go Not-Ready when a Non-ACD call hits their second line (DID)...when they're not on an ACD Call<br clear="all"><div><div class="gmail_signature"><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div></div>
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